Thank you for your interest in the Intel Aero drone.
Your request has been received and is currently being investigated.
We will get back to you as soon as possible.
Thank you for your patience.
Are you able to see the axis point that Aero creates? If you can, you can connect through SSH into the drone and try to reboot it from there.
Also, have you performed a BIOS update before the HDMI stopped working?
1. What is the axis point? Are you talking about network SSID? or...?
2. I did a BIOS update before the HDMI stopped working.
However, it worked well after the BIOS update.
I detached the Intel Aero Compute Board, and I tried to start it with wall power supply.
It is powered up, but it did not show any output of HDMI....the same symptom.
I apologize for the confusion.
I was referring to the access point of the aero drone.
You can follow this guide to connect to the access point: https://github.com/intel-aero/meta-intel-aero/wiki/08-Aero-Network-and-System-Administration#networking-lte
Also, I would suggest you to attach the compute board back to the drone.
sorry for tardy reply.
I still need a help.
I cannot find any access point.
the computer was powered on, but it did not work at all.
Your answer is not helpful at all...
AS I ALREADY SAID THAT
"I detached the Intel Aero Compute Board, and I tried to start it with wall power supply.
It is powered up, but it did not show any output of HDMI....the same symptom."
Please advise me with correct answer.
Do I need to send it to customer center?
If you plug a direct micro USB cable between your PC and Intel Aero, it will create a USB-ethernet adapter and allocate an IP address for your PC.
You can then access Intel Aero over this USB cable with IP 192.168.7.2
Please note that you will first need to install RNDIS drivers if you have a Windows host.
You can get the driver from here: http://www.driverscape.com/download/rndis-ethernet-gadget.
Please follow driver update process as mentioned in below link,
After that you should be able to use Putty to connect to ssh to Aero through that IP.
Hope this helps.
I had a similar problem, not sure if it's the same as yours. Have you tried plugging into a different HDMI monitor?
When I powered on, I would see the startup screen, bios setup screen, and grub screen, but as soon as it started to boot, my HDMI monitor would give me a blue screen and say "No Signal". This was a cheap $50 7" screen I use with Raspberry Pi boards all the time. I plugged the drone into a different HDMI monitor and it worked.
Hi, Intel Corporation thank you for your reply.
First of all, I would like to confirm what is the issue in my case.
I am not sure the computer is working without hdmi output.
I do not know what is the condition of the computer.
Even, I cannot check the status of the computer.
What I only know is that the computer is powered on.
Plus, after Intel Aero is powered on, I cannot power off.
I pushed the power button for a long time, but it did not work at all.
So I need to try something to resolve the issue.
As a one trial, I followed your instruction.
I connected PC to Intel Aero using usb cable. That is, "micro USB of Intel Aero" to "USB of pc"
But the pc did not detect any new devices at all in the "Device Manager"
What is in the Device Manager > Network adapters is the following.
1. ASUS PCE-N1511n Wireless LAN PCI-E Card
2. Intel(R) Gigabit CT Desktop Adapter
3. Qualcomm Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
I expected something appeared as like when I plug USB stick in.
But nothing appeared in Device Manager when I plug in USB port to my pc.
Do you mean that Intel Aero can be detected in "Network and Sharing Center"? (I am using Win7)
I need a warranty. What is the warranty policy of this?
I bought it last summer.
P.S. Hi JoshDavisNC, In my case, the computer is able to be powered on. But, Nothing is displayed on the monitor.
The board might be in an un-bootable state after the BIOS update.
We will get back to you with further instructions.