Unfortunately the corrective action have not fixed the problem, and i am currently attemping the workaround. I noticed the line that states "Multiple drivers will then appear on the list, choose the first one and click next. If drives are detected, then go on to complete the installation." So far choosing the first driver that appeared did not solve the problem. What are other workarounds if the drives are still not detected? And my fireware is updated and im using the latest drivers.