2 Replies Latest reply on Apr 12, 2010 4:38 AM by Aryan2411

    How to temporarily turn off my RAID1 to test a failed hard drive

    cneill6

      I have 2 Seagate 400GB drives configured as Raid1.  The Intel Storage Manager reports a drive has failed.  The drive is under warranty.  Seagate seems to require I test the drive with their SeaTools software as part of their RMA process but it cannot run with the drives configured in a RAID array.  I have tried to get into the BIOS at boot with the F2 key but nothing happens.  I have tried F4 to get into the configuration but nothing happens.  I have also tried Control S - no luck.  In many attempts at this, I have tapped the Function keys once, multiple times, once and held the key down - again no luck.  My questions are:  If I turn RAID off and then replace the drive, will I be able to just turn the RAID back on and rebuild the ARRAY?  If so, how can I turn the RAID off (given that my efforts to get into the BIOS etc have been unsuccessful?  My Console Report follows:

      System Information

       

      Kit Installed: 6.2.1.1002

      Kit Install History: 6.2.1.1002

      Shell Version: 6.2.1.1002

       

      OS Name: Microsoft Windows XP Professional

      OS Version: 5.1.2600 Service Pack 3 Build 2600

      System Name: PERSONAL

      System Manufacturer: Intel Corporation

      System Model: D975XBX

      Processor: Intel(R) Pentium(R) D CPU 3.20GHz

      BIOS Version/Date: Intel Corp. BX97510J.86A.0807.2006.0314.1158, 03/14/2006

       

      Language: ENU

       

       

       

      Intel(R) RAID Technology

       

      Intel RAID Controller: Intel(R) 82801GR/GH SATA RAID Controller

      Number of Serial ATA ports: 4

       

      RAID Option ROM Version: 5.6.2.1002

      Driver Version: 6.2.1.1002

      RAID Plug-In Version: 6.2.1.1002

      Language Resource Version of the RAID Plug-In: 6.2.1.1002

      Create Volume Wizard Version: 6.2.1.1002

      Language Resource Version of the Create Volume Wizard: 6.2.1.1002

      Create Volume from Existing Hard Drive Wizard Version: 6.2.1.1002

      Language Resource Version of the Create Volume from Existing Hard Drive Wizard: 6.2.1.1002

      Modify Volume Wizard Version: 6.2.1.1002

      Language Resource Version of the Modify Volume Wizard: 6.2.1.1002

      Delete Volume Wizard Version: 6.2.1.1002

      Language Resource Version of the Delete Volume Wizard: 6.2.1.1002

      ISDI Library Version: 6.2.1.1002

      Event Monitor User Notification Tool Version: 6.2.1.1005

      Language Resource Version of the Event Monitor User Notification Tool: 6.2.1.1005

      Event Monitor Version: 6.2.1.1005

       

      Array_0000

      Status: No active migration(s)

      Hard Drive Write Cache Enabled: Yes

      Size: 931.5 GB

      Free Space: 0 GB

      Number of Hard Drives: 2

      Hard Drive Member 1: ST3500320AS

      Hard Drive Member 2: ST3500320AS

      Number of Volumes: 1

      Volume Member 1: Volume0

       

      Volume0

      Status: Degraded

      System Volume: Yes

      Volume Write-Back Cache Enabled: No

      RAID Level: RAID 1 (mirroring)

      Size: 465.7 GB

      Number of Hard Drives: 2

      Hard Drive Member 1: ST3500320AS

      Hard Drive Member 2: ST3500320AS

      Parent Array: Array_0000

       

      Hard Drive 0

      Usage: Array member

      Status: Failed

      Device  Port: 0

      Device  Port Location: Internal

      Current Serial ATA Transfer Mode: Generation 2

      Model: ST3500320AS

      Serial Number: 9QMARGZV

      Firmware: SD1A

      Native Command Queuing Support: Yes

      Hard Drive Write Cache Enabled: Yes

      Size: 465.7 GB

      Number of Volumes: 1

      Volume Member 1: Volume0

      Parent Array: Array_0000

       

      Hard Drive 1

      Usage: Array member

      Status: Normal

      Device  Port: 1

      Device  Port Location: Internal

      Current Serial ATA Transfer Mode: Generation 2

      Model: ST3500320AS

      Serial Number: 9QMARRC9

      Firmware: SD1A

      Native Command Queuing Support: Yes

      Hard Drive Write Cache Enabled: Yes

      Size: 465.7 GB

      Number of Volumes: 1

      Volume Member 1: Volume0

      Parent Array: Array_0000

       

      Unused Port 0

      Device  Port: 3

      Device  Port Location: Internal

       

      CD/DVD Drive 0

      Device  Port: 2

      Device  Port Location: Internal

      Current Serial ATA Transfer Mode: Generation 1

      Model: PLEXTOR DVDR   PX-716A

      Serial Number: 156698

      Firmware: 1.11