6 Replies Latest reply on Feb 20, 2018 11:53 AM by Steelforce

    pixel format problems

    Steelforce

      When I open minecraft, it says pixel format was not accelerated. here is my dxdiag: https://paste.ubuntu.com/p/89h3dXzBdt/ and is there any graphic drivers for my computer

        • 1. Re: pixel format problems
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Steelforce,

          I was reading your thread and I understand that your Lenovo OEM equipment presents issues when you are playing Minecraft (Pixel format not accelerated). Please accept our apologies for the inconvenience that this may cause.
          When did the issue start?
          In order to help you better I would like to gather more information about the configuration you have in the computer.  Please attach to this thread the .txt file the Intel System Support Utility will generate
          https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
           
          To attach a file, you must click •Use Advanced Editor” on the upper right hand corner of the response box, then the “attach” option will appear on the bottom right hand corner of the response box.
          (You may need to copy and paste the links provided into a separate tab in case that you have issues when clicking on them)
          As well, Can you please provide us with a longer/detailed description of the issue?

          I hope to hear from you soon.
          Best Regards,
          Diego S.
           
           
           

          1 of 1 people found this helpful
          • 2. Re: pixel format problems
            Steelforce

            The problem started when I loaded Minecraft and i clicked "PLAY". after it loaded the launcher opens again and says that the game has crashed and

            The game crashed whilst initializing game

            Error: org.lwjgl.LWJGLException: Pixel format not accelerated.

            It keeps doing that over and over.

             

            So now I loaded the program you said and copied every thing to Ubuntu Pastebin.

            hope you can help!

             

            Oscar

            • 3. Re: pixel format problems
              Steelforce

              And sorry that there's a bit of Finnish launguage.

              • 4. Re: pixel format problems
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hello Steelforce,
                Thank you for your reply, I really appreciate it.
                I was taking a look to a couple of things based on the brief description of your issue and the report from our SSU tool.
                First, I made a research about the org.lwjgl.LWJGLException: Pixel format not accelerated error displayed by your LENOVO machine.
                I was able to contact Minecraft support through https://minecraft.net/en-us/help/ and ask for the error; apparently this is caused by bad or corrupted drivers. In this case the drivers that you have on your system seem to be the ones causing the error since those are not up to date. Second, when reading your SSU report I noticed that your OS is Microsoft Windows Embedded Standard which makes the situation a little bit difficult since is not a supported OS anymore.
                We are pretty limited when it comes about drivers; however I was able to find these drivers online that are compatible with your G41 Express Chipset:
                https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-and-Windows-Vista-exe-?product=81517
                These drivers are backdated from 11/16/2012 and still are newer that the ones that you already have, meaning that these are intended to work just fine, but we cannot guarantee that these ones will get your issue fixed  due to the lack of support (driver-wise) for your OS.
                I strongly suggest you to run the EXE file on the link that I shared and to monitor the results.
                If by any chance the drivers do not work I recommend you to:
                -Contact Microsoft or Lenovo in order to verify if they have any sort of driver for your machine/ OS
                - To install a supported OS so you can receive more support (driver-wise)
                 
                I hope this helps,
                Best Regards,
                 Diego S
                 

                1 of 1 people found this helpful
                • 5. Re: pixel format problems
                  Steelforce

                  Well, HERE GOES NOTHING!!!!!

                  • 6. Re: pixel format problems
                    Steelforce

                    OMG DIEGO YOU ARE THE MASTER OF INTEL, INTERNET AND MINECRAFT! Thank you soooooo much!