7 Replies Latest reply on Feb 26, 2018 5:18 PM by Intel Corporation

    Deinstalation of Rapid Storage

    bluees

      I accidentally created a restore volume some time ago, so I have no access to my hard drive, which severely limits my memory. In the system today I saw that you can uninstall Intel Rapid Storage, but I have some reasons, because I would delete this program, I have access to my hard drive or have not only deleted the program but also my last chance mine to save hard disk?

      I would like to hear your advice;)

        • 1. Re: Deinstalation of Rapid Storage
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello, bluees.

          Thank you very much for sharing your issue with the Intel® Communities Team.

          I understand you would like to get access to your hard drive and uninstall the Intel® Rapid Storage Technology. I will be more than glad to assist you further.

          Allow me to share with you that by uninstalling the Intel® Rapid Storage Technology will keep the RAID Volume already created on the system. If you would like to manage your drives separately you may want to delete the array, if you do so, make sure you have a back up of all your data. 


          Antony S.

          • 2. Re: Deinstalation of Rapid Storage
            bluees

            thanks for the information, but how do you delete an array? Or how do you delete a restore volume?

            • 3. Re: Deinstalation of Rapid Storage
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hello, bluees.

              Thank you very much for your prompt reply.

              In order to delete the volume, you can click on the array in the Storage System View section at the right side of the software. Then at the left side of the screen, in the Manage Volume section, there might be an option that says "Delete volume". By clicking here, you will delete your array. 
              You can also delete the array from your motherboard, however, if you would like to do it from there, I would highly recommend you to get in touch with your mainboard manufacturer to receive those instructions.


              Antony S.

              • 4. Re: Deinstalation of Rapid Storage
                bluees

                Unfortunately, I do not have this option, delete volume. What could I do now to clear this recovery volume?

                • 5. Re: Deinstalation of Rapid Storage
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Hello, bluees.

                  Thank you very much for your reply.

                  Let's try to delete the array using the following method. While your computer is booting up, press CTRL + I and then select Delete RAID Volume.

                  Please share the results.


                  Antony S.

                  • 6. Re: Deinstalation of Rapid Storage
                    JMAC426

                    (Not OP but sounds like same issue) I've been trying this on my ACER laptop and apparently this CTRL+I functionality is disabled for single SSD+HDD models. This is a very frustrating issue, the RST gave me absolutely no warning I would completely lose access to my drive. How else can the connection between the drives be broken?

                    • 7. Re: Deinstalation of Rapid Storage
                      Intel Corporation
                      This message was posted on behalf of Intel Corporation

                      Hello, bluees.

                      I am terribly your issue persists. In this case, to delete the array you can either, install the two disks in a different system and delete the array from there or, contact ACER® Support and they can provide you with a different method for you to delete the RAID volume.


                      Antony S.