This message was posted on behalf of Intel Corporation
I just did a quick test before suggesting you something that will create a bigger issue. I enabled the Intel® Optane™ memory in my system and then, I tried to uninstall the Intel® Optane® memory software but the same software stopped me from doing this, so I couldn’t uninstall it and apparently this is not a good idea either.
On the other hand, I’m not sure why you are getting issues running the Intel® Optane™ memory software. Could you please take a screenshot of the programs you currently have installed in your system (Program and Features)? There is a chance that the Intel® Optane™ memory software gets in conflict with another software like the Intel® RST application. We can check this by taking a look at the programs currently installed in your system.
I’ll be waiting for your response.
Have a nice day.