1 Reply Latest reply on Feb 11, 2018 12:57 PM by Stefan3D

    60hz refresh rate not showing on my 4k display monitor intel graphics 620

    Zyrl

      Hi everyone, I'm having a bit of a problem with my intel graphics settings.

       

      I've recently decided to buy a monitor for my razerblade stealth with 4k resolution so I've bought a dell 27 ultra hd 4k monitor to do the job. However, whenever I open up my intel graphics settings, the refresh rate available to choose from is only at 30hz. How do I go about solving it?

       

      As you can see below these are the modes available from my adapter settings:

      7TfVEt.png

       

      And this is the refresh rate showing up on my intel graphics settings:

       

      3WuYSe.jpg

      I do know that I need a HDMI 2.0 cable to do the job and I have that cable, so I'm not sure what else could be the problem. If anyone could help or provide assistance, I would very much appreciate it.