But usually you don't need to uninstall the old driver and reboot, just install the new driver on top of it.
Try drivers from this list Downloads for Intel® HD Graphics 620
Select OS from right pull-down menu. Hit "show more".
To bypass message "best driver is already installed", "customized computer manufacturer driver" or "computer is not validated" install driver via have disk method as described at:
https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface (ignore prolog about MS surface)
Important: current drivers for Windows 10 require anniversary update or newer
Thank you very much for the advice. I managed to install an updated driver without having to first uninstall the existing driver.
I now have driver version: 18.104.22.16801 released on 18/12/2017.
However, I still cannot detect the external display.
Do you have any other suggestions?
I understand you have an Asus* laptop with Intel® HD graphics 620 and the computer does not detect the second display. Let me try to help on this matter.
There is an updated driver available on the Intel website, please try the link below to get version 4944
Let me know your findings.
I also am having a similar issue with the same notebook but my problem is not resolved by changing the micro HDMI to VGA adapter.
Notebook Model: ASUS UX330UAK - Windows 10 64bit
Graphics Driver: Intel(R) HD Graphics 620
Driver version: 22.214.171.12486
Driver Date: 2018-08-15
My laptop is not able to detect *most* external displays. I have updated all my drivers from both the ASUS website and then tried the more recent ones directly from the Intel site. I've also tried doing this after a clean install of Windows 10.
I want the notebook to detect most or all external displays easily detected by other notebooks, but I am particularly interested in having it detect and extend the display to an HP Pavilion 27xw monitor. I have tested other laptops on this monitor using the same micro HDMI to VGA adapter and VGA cable, and they extend the display properly. Strangely, I used this same cable setup in my micro HDMI port and managed to extend the display to a Dell monitor (which is not mine), so I know that the micro HDMI port on my notebook is not the issue.
I have spent hours on this, and have read many suggested courses of action online for generic 'cannot detect external display' problems. One course of action which seems to be available to some people but not others is to 'Detect' another display in the Display Settings utility, have Windows not find it but nonetheless bring up a picture of a second display that it hasn't detected, and then manually force through a signal. When I hit 'Detect', my notebook simply says another display was not detected and does not generate a picture of a second undetected display that I can work with.
Any help would be greatly appreciated!
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