3 Replies Latest reply on Feb 7, 2018 5:41 AM by diegocom

    NUC7i3BNH Bluetooth Problem

    diegocom

      Hi all,
      after that I've updated all driver with the Intel Driver & Support Assistant the Bluetooth stopped working on my Intel NUC7i3BNH. I have already tried to unistall and reinstall the Bluetooth driver (version 20.0.0 that Intel Driver Utility install, but also the newer 20.10.00 version that I have found on intel website) but the situation doesn't change. How can I get the Bluetooth works correctly? Thanks

        • 1. Re: NUC7i3BNH Bluetooth Problem
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello diegocom

          Thank you for joining the community.

          Could you review the status of the Bluetooth on the device manager and attach a picture to the thread?

          Checking on the available drivers for the NUC7i3BNH the Bluetooth driver is the 20.0.0, cloud you roll back to that version?

          Is the Bluetooth enabled on the BIOS?

          Regards,
          Leonardo C.
           

          • 2. Re: NUC7i3BNH Bluetooth Problem
            N.Scott.Pearson

            Diego,

             

            Here is something you should try:

             

            1. Uninstall Intel Bluetooth Driver package.

            2. Uninstall Intel Wireless Driver package.

            3. Reboot.

            4. Reinstall Intel Bluetooth Driver package.

            5. Reinstall Intel Wireless Driver package.

             

            Hope this helps,

            ...S

            1 of 1 people found this helpful
            • 3. Re: NUC7i3BNH Bluetooth Problem
              diegocom

              I've do this:
              1. Uninstall Intel Bluetooth Driver package.
              2. Uninstall Intel Wireless Driver package.
              3. Disabled Bluetooth functionality inside bios
              4. Reinstall Intel Bluetooth Driver package.
              5. Reinstall Intel Wireless Driver package.
              6. Reboot and activated Bluetooth functionality inside bios.

              This works for me! Thanks a lot!