6 Replies Latest reply on Feb 14, 2018 6:17 AM by Binky

    Intel HD driver shifts display from built in monitor to external one

    Binky

      Running Windows 7 on a Dell Lattitude e6410 with an external monitor from the blue video port.  I had to re-install Windows 7 due to file corruption issues. Ever since, I have had video problems.

      Using a standard VGA driver, the video loads on the built-in monitor.  But there is no way to extend to the external monitor.  Changing to the Intel HD driver for the video adapter, at boot I see the Dell logo on the built-in display, and the starting Windows message on the built-in display, but then everything else displays on the external monitor. 

      Click on screen resolution, display settings, and the driver won't detect the built-in display, only the external monitor. 

      Intel support points me to Dell, which thinks I have the correct driver.

      Any ideas?

      Thanks.