1 2 Previous Next 22 Replies Latest reply on Apr 3, 2018 2:51 AM by Intel Corporation

    Recovery bios s1200v3rps

    dezzzm

      After updating the BIOS from 02.01.0002 to 03.04.0003 the BIOS is not loaded. In recovery mode, the BIOS starts. Backup BIOS also version 03.04.0003. How to restore the work of the BIOS?

      I tried to install the R03.02.0003.cap and the old version from under the recovery mode. Writes to restart to install the update. Next, according to the instructions ( https://www.intel.ru/content/www/ru/ru/support/articles/000005630/boards-and-kits.html  ), I return the jumper back, but there is no result.

        • 1. Re: Recovery bios s1200v3rps
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Sergey,

          Thank you contacting Intel® Technical Support.

          I understand that after doing a BIOS update on the server boars, this is no longer loading.
          Please follow the below steps in order to recover the BIOS:
           
          1. Turn off the system.
          2. For safety, remove the Alternating Current (AC) power cords.
          3. Remove the system top cover.
          4. Move the "BIOS Recovery" jumper from the default operating position (covering pins 1 and 2) to the BIOS Recovery position (covering pins 2 and 3).  Check into the Technical Product Specifications document of your board if in doubt.
          5. Re-install the system top cover and re-attach the AC power cords.
          6. Power on the system.
          7. The system will automatically boot the Extensible Firmware Interface (EFI) shell. Hence, update the BIOS using the standard BIOS update instructions.
          8. After the BIOS update has successfully completed, power off the system. For safety, remove the AC power cords from the system.
          9. Remove the system top cover.
          10. Move the "BIOS Recovery" jumper back to the default operating position (covering pins 1 and 2).
          11. Re-install the system top cover and re-attach the AC power cords.
          12. Power on the system and access the <F2> BIOS Setup utility.
          13. Configure the desired, customized BIOS settings.
          14. Hit the <F10> key to save and exit the utility.
          Please make sure that you are using latest BIOS version 03.04.0002, that can be downloaded from here.
           
          Best regards,
          Jeremiah A.
          Intel® Technical Support
           

          • 2. Re: Recovery bios s1200v3rps
            dezzzm

            The result is a black screen. And the BIOS is not loaded.

            • 3. Re: Recovery bios s1200v3rps
              dezzzm

              How i can downgrade bios version?

              iflash32 /u /ni BIOS\R02.01.0002.cap

              or

              iflash32 -u BIOS\R02.01.0002.cap UpdateBackupBios -ni

              ?

              • 4. Re: Recovery bios s1200v3rps
                dezzzm

                I attached a screenshot of the error when updating on your instructions.

                • 5. Re: Recovery bios s1200v3rps
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Hi,

                  Can you please indicate the CPU model running on this server board?

                  regards,
                  Jeremiah A.
                  Intel(R) Technical Support

                  • 6. Re: Recovery bios s1200v3rps
                    dezzzm

                    I turned off the bios battery for the night. In the morning the server turned on. Bios is loaded correctly the latest version. It looks like the problem is solved.

                    • 7. Re: Recovery bios s1200v3rps
                      Intel Corporation
                      This message was posted on behalf of Intel Corporation

                      Hi,

                      I'm glad to hear that the issue was solved. Please let me know if there is anything else we can help you with or if we can proceed in closing this case.

                      regards,
                      Jeremiah A.
                      Intel(R) Technical Support

                      • 8. Re: Recovery bios s1200v3rps
                        Intel Corporation
                        This message was posted on behalf of Intel Corporation

                        Hi,

                        I'm following up with you to see if the problem was solved based on your last post or if you still need assistance from us?

                        regards,
                        Jeremiah A.
                        Intel(R) Technical Support

                        • 9. Re: Recovery bios s1200v3rps
                          dezzzm

                          The problem with the bios is solved. Thank you. Now the problem is the drivers for the two devices on the Windows operating system 2012r2. (CM bus controller and one more)

                          • 10. Re: Recovery bios s1200v3rps
                            Intel Corporation
                            This message was posted on behalf of Intel Corporation

                            Hi Sergey,

                            Thank you for your response.

                            For the CM bus controller, you can use the driver package for Intel® Chipset Device Software for HECI located here. Can you please indicate the name the of the device for which you need to install the other driver?

                            regards,
                            Jeremiah A.
                            Intel(R) Technical Support.

                            • 11. Re: Recovery bios s1200v3rps
                              Intel Corporation
                              This message was posted on behalf of Intel Corporation

                              Hi Sergey,

                              Thank you for your response.
                              For CM bus controller driver, you can download the driver package for Windows Server 2012 located here (Intel® Chipset Device Software for HECI). For the other driver I appreciate if you can indicate the for which component you need the driver.

                              regards,
                              Jeremiah A.
                              Intel(R) Technical Support
                               

                              • 12. Re: Recovery bios s1200v3rps
                                dezzzm

                                This driver setup write error and do not install: this system does not meet the minimum requirements the installation will be terminated

                                • 13. Re: Recovery bios s1200v3rps
                                  Intel Corporation
                                  This message was posted on behalf of Intel Corporation

                                  Hi Sergey,

                                  Thank you for your response.
                                  Is the .NET Framework is enable? If not please enable it manually and try one more time to reinstall the drivers.

                                  Please let me know your results.

                                  regards,
                                  Jeremiah A.
                                  Intel(R) Technical Support

                                  • 14. Re: Recovery bios s1200v3rps
                                    dezzzm

                                    2012r2 server is installed by default. Installed 379893 - .Net Framework 4.5.2.

                                     

                                        Hive: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full

                                     

                                     

                                     

                                     

                                    Name                           Property

                                    ----                           --------

                                    1033                           Version       : 4.5.51650

                                                                   CBS           : 1

                                                                   TargetVersion : 4.0.0

                                                                   Install       : 1

                                                                   Servicing     : 0

                                                                   Release       : 379893

                                    1049                           Version       : 4.5.51650

                                                                   CBS           : 1

                                                                   TargetVersion : 4.0.0

                                                                   Install       : 1

                                                                   Servicing     : 0

                                                                   Release       : 379893

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