"Restore from a system restore point" as described at
Otherwise check BIOS Settings / Advanced / Integrated Graphics Configuration / IGD Multi-Monitor.
This message was posted on behalf of Intel Corporation
I was checking on your case, could you provide us with the following information:
Can you provide us with the Dxdiag report following these steps?
- Use the win logo key +R
- Type DxDiag then “OK”
- Use the “save all the information” option
- Save the file to your desktop
- Please attach the .txt file to the thread
What are the models of the displays?
What is the BIOS version installed on the system?