4 Replies Latest reply on Feb 1, 2018 9:43 AM by Al Hill

    Error 0x80070643 installing Chipset Device Software

    richferrara

      I am trying to install the Intel Chipset Device Software (INF Update Utility) on a PC with Windows 10 64-bit Enterprise Edition.  This PC is configured with the DoD Secure Host Baseline.

       

      The installation fails and shows me an error message saying "Unknown error".

       

      When I examine the installation log, I find a line that says:

       

           Error 0x80070643: Failed to install MSI package.

       

      The chip for which I'm trying to install this driver is an SL-4U-SBC Q77.

       

      I went to the Intel Communities support site and tried to post a question there, but when I clicked on the "Ask a question" button, nothing happened.  I also can't make sense of the Intel technical support website.  No matter what I click on, I get sent in circles.  I can't find a page that will let me e-mail or call someone or open a support ticket.

       

      Can someone help?