3 Replies Latest reply on Feb 5, 2018 6:59 AM by Intel Corporation

    NUC7i7BNH No HDMI output

    goatwomble

      Hi

       

      I've recently purchased a NUC7i7BNH along with a 256gb SSD, 32gb RAM and M2 Optane module.

       

      After putting it all together I can power on the unit, but there is no output via HDMI.  I've tried to my Samsung television and to my Dell monitor, using a combination of different HDMI cables.  In each case I see a "No HDMI signal" error.  I know these cables are good because they work with other devices.

       

      The unit powers on (solid blue light) and the fans are running.  There's no indication of any other issue.

       

      Any thoughts or suggestions? 

       

      I'm thinking something is wrong with the HDMI port/component and it may be necessary to get it looked at under warranty.

       

      Thanks