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Intel HD driver (20.19.15.4624) fails on W10

NApel
Beginner
11,257 Views

Hello, I have the following problem. Have already been in contact with Nvidia and tried the latest and older and everything..

My current version is 20.19.15.4624 but it fails all the time

Inteh HD Graphics:

"Windows has stopped this device because it has reported problems. (Code 43)"

Also strange colored box started to appear on the screen on random position?

==> It seems that graphics card would not exist but it is. The problem appears randomly.

HD Graphics version: 20.19.15.4624

Nvidia version: 23.21.13.9065

Nvidia driver version: 388.59

- GeForce GTX 960M

- Intel HD Graphics 4600

- Lenovo y50-70

- Win 10 Pro 64

My processor is https://downloadcenter.intel.com/product/78934/Intel-Core-i7-4720HQ-Processor-6M-Cache-up-to-3-60-GHz- Intel® Core™ i7-4720HQ,

Thanks in advance for help

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Stefan3D
Honored Contributor II
7,634 Views

Try drivers from this list https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600 Downloads for Intel® HD Graphics 4600

Select OS from right pull-down menu. Hit "show more".

To bypass message "best driver is already installed", "customized computer manufacturer driver" or "computer is not validated" install driver via have disk method as described at:

https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface (ignore prolog about MS surface)

Also check out:

https://support.microsoft.com/en-us/help/4028416/windows-graphics-device-driver-error-code-43 https://support.microsoft.com/en-us/help/4028416/windows-graphics-device-driver-error-code-43

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NApel
Beginner
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Thank you for help. Unfortunately the same problem still exist because the system does not allow to use the older

version, it just forces back to the latest version 20.19.15.4835 even if the update was performed as adviced:

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NApel
Beginner
7,634 Views

Tried manual installation for :

Driver Version: 15.40.37.4835

Release Version: Production Version

Release Date: October 26, 2017

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NApel
Beginner
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A bit weird but after trying this older graphics driver the system lost audio (Realtek)...

Display's speaker was set as default audio output but if try to change it to digital output

it just stay muted, no voice even if equalizator show correct voice operation...?

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NApel
Beginner
7,634 Views

Managed to get audio back by installing the latest Realtek driver (2018) from Lenovo site.

I'm not sure if this huge Windows update (4.12.2017) has something to do with this display problem:

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NApel
Beginner
7,634 Views

Hello, I still have this problem.

The problem will fix until next reboot if I update the driver manually to older version,

but it seems that the latest version is still there:

What I should do to keep this older version in use and prevent Win to update it back to the latest version?

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NApel
Beginner
7,634 Views

Still have the same problem here too!

Need to update the Intel HD 4600 driver manually into different version after every startup,

no matter which version was installed and which version updates but this update trick works until next reboot..

Does anyone know real solution for this FRUSTRATING problem which still exists...???

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