3 Replies Latest reply on Jan 30, 2018 2:38 PM by stiven680

    Optane memory module works on aspire e5 575g

    stiven680

      I have aspire  e5 575g 54vr

      https://www.acer.com/ac/en/US/content/support-product/6737?b=1

      slot m.2 and i5 7th gen

       

      i don't know if s compatible with optane module cache with bios upgrade, any help?

       

      in the bios upgrades are this

       

      InsydeH2O

       

      1. Update EC to 1.7

      Date: 2016/05/20

      Version: 1.04

       

      1. Improve system performance.

      Date: 2016/08/23

      Version: 1.12

       

      1.Update Microcode to 0x38. 2.Update brightness table. 3.Add PBA function.

      Date: 2016/10/19

      Version: 1.15

       

      1.Update EC to v2.2.

      Date: 2016/11/24

      Version: 1.18

       

      1. Add N16P-GT1 graphic support.

      Date: 2016/12/23

      Version: 1.20

       

      1. Update memory rc code.

      Date: 2017/02/20

      Version: 1.23

       

      1. Update ME to 11.6.20.1221 for some sku

      Date: 2017/03/27

      Version: 1.25

       

      1. Update following microcode

      M36506E3_000000B9_000000BA.TXT

      MC0406E3_000000B9_000000BA.TXT

      2. Fix S3 wake up, USB BT yellow mark, CCD not work, some port fail.

      3. Update EC to v2.3.

      Date: 2017/06/26

      Version: 1.27

       

      1. Update GOP to 1066 and vbios to 1051.

      2. Update EC to v1.10.

      3. Update Microcode.

      Date: 2017/09/27

      Version: 1.29

       

       

      I have version 1.23 just now
        • 1. Re: Optane memory module works on aspire e5 575g
          stiven680

          on this article

          Intel: No 200-Series Mobile Chipsets, Optane Memory Support Comes To 100-Series Chipset Instead

           

          2Intel® Optane™ Memory and its logo denote a platform feature made up of individual components and not solely a single small factor solid state drive or a memory media.  A system that is Intel® Optane™ memory ready includes: an 7th Gen Intel® Core™ or Xeon® E3 v6 processor1, an Intel® 200 series2 or 100/C230 series3 (HM175, QM175, or CM238) chipset, M.2 type 2280-S1-B-M or 2242-S1-B-M connector on a PCH Remapped PCIe* Controller and Lanes in a x2 or x4 configuration with B-M keys that meet NVMe Spec 1.1 and System BIOS that supports the RST 15.5 driver.

          1. Support limited to Intel® S-, H-, and U-series processors.
          2. Only supported on 7th Gen Intel® Core™ or Xeon® E3 v6  S-series processors.
          3. Only supported on 7th Gen Intel® Core™ or Xeon® E3 v6  H-series processors.
          • 2. Re: Optane memory module works on aspire e5 575g
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello stiven680,
             
            Thank you for your interest in the Intel® Optane™ Memory.
             
            I understand you would like to find out if your Acer* Aspire E5’575G laptop is capable of supporting Intel® Optane™ Memory. Third-party compatibility inquiries are handled by the manufacturer’s technical support team, but I may provide some insight.
             
            Please keep in mind that aside from the hardware requirements, your computer's UEFI must also be Optane™ Memory-ready.
             
            As you pointed out in the second post, the hardware requirements are as follows:

            • M.2 PCIe NVMe 3.0 x2 port
            • 7th Gen Intel® Core processor
            • 200 Series Chipset
             
            For some systems this means that it can be supported after a BIOS update, for others it means that despite hardware requirements Optane™ may never be supported ( none of the updates that you shared in the original post mention anything about Optane™ Memory compatibility, but that is not conclusive).
             
            According to the information you provided, it seems that aside from the 200 Series chipset, your system meets the base requirements. I reviewed the product specifications that are available online and by the looks of it, your computer meets some of the base requirements (the chipset information should be provided by Acer*).
             
            As I previously mentioned, the best way to confirm the compatibility of your system would be to ask your computer manufacturer if this model is "Intel® Optane™ Memory-ready". If they're unable to provide an answer, then it's more than likely that it will not support this technology. In order to receive the corresponding compatibility confirmation, please check the manufacturer’s link: https://www.acer.com/ac/en/US/content/support
             
            Regards,
            Andres V.
            • 3. Re: Optane memory module works on aspire e5 575g
              stiven680

              thanks, i go to technical support to talk about this, and i see various models with chipset series 100 that are compatibles with optane, as asus vivo book 15 or samsung oddysey

              i think is possible