4 Replies Latest reply on Jan 31, 2018 5:59 PM by nuceria

    NUC7i7BNH - Won't boot, orange power button

    nuceria

      Hi,

      I've received my NUC7i7BNH yesterday, promptly added an SSD and memory (Crucial DD4 1.2V 2133mhz 8gb) and installed Ubuntu.

      It was working properly as far as I could tell and it had the latest BIOS version.

      I left it on overnight and in the morning noticed the device was off (orange power button).

      Clicking the power button now does nothing except a short blink of the power button led.

      This behavior remains consistent even after reconnecting the power supply, removing all USB devices and the SSD and alternating memory slots.

      Once in a while, after reconnecting the power supply, the power button starts blinking for a couple of seconds (no blinking pattern) after which is goes back to the behavior described above.

      A short video is attached.

       

      I'd appreciate and further ideas or a confirmation that the device is defective.

      Thanks a lot.

       

      Update: The memory stick is not the issue as another SO-DIMM results in the same behavior.

      Edited: Grammar.