I tried to do that but once the pc restarts it shows a message says: no changes were done because the anti-virus is preventing some processes
and when I deactivate the ant-virus it reactivated automatically after rebooting !! and the message appears again and again
This message was posted on behalf of Intel Corporation
I was checking on your case, could you provide us with the following information:
What is the model of the system and Phone you are using?
Can you send us a picture of the device manager?
What application are you using to screencast your phone?
What are the setup steps to connect the phone?
Cloud you send us the Intel® System Support Utility for Windows* report? Please attach result to the thread