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1. Re: Max resolution is 2560x1440 instead of 4k (UHD630)
This message was posted on behalf of Intel CorporationHello, raikur.
Thank you very much for contacting the Intel® Communities Team.
I understand you are having some problems with the resolution of your SAMSUNG* display which is not allowing you to go further than 2560x1440. Allow me to help you regarding this issue you are facing.
In order to help you better, I would like to gather more information about the configuration you have on the computer. Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
To attach a file, you must click the “Attach” option on the bottom right-hand corner of the response box.
Then, I would like to have an Intel® Graphics Report. In order to attach this report please follow the steps listed in this link: https://www.intel.com/content/www/us/en/support/articles/000005848/graphics-drivers.html
Please make sure that when you run the report your computer is connected to your SAMSUNG* display.
Antony S. -
2. Re: Max resolution is 2560x1440 instead of 4k (UHD630)
Hey Antony,
thanks for your quick reply.
After testing some other displays I am sure that this Samsung display is broken somehow.
I tested with a few other Samsung displays of that model and all others are working fine.
This thread can be closed as my problem is solved now.
Thank you anyway for your help!
raikur