Problemas com travamento de vídeos.

[GPedr2]

ooi, não entendo nada de tecnologia e to com um problema de travar vídeos, eu ganhei um HP Mini que veio com o Windows 7 starter e através de uns programas baixei o Windows 10, mas mesmo antes o computador já tinha o problema de travar vídeos em vários programas tanto no próprio programa de vídeo do computador, como netfilx, popcorntime e sites de filmes online, no YouTube não tenho esse problema se eu não aumentar a resolução, eu já o formatei e não adiantou nada ( formatei depois de ter baixado o Windows 10 e apos formatar não voltou para o Windows 7 ficou no Windows 10, não sei se isso é relevante), não sei o que fazer achei que era por causa dos programas do Windows 10, mas o problema já existia no Windows de fabrica, pff ajudem agradeço desde já.

[idata]

Hello, gipedrosa.

Thank you very much for taking the time to reach the Intel® Communities Team.After translating your post I was able to understand you are having some issues when you watch videos on your HP* computer. Allow me to help you regarding this issue you are facing.In this case, I would like to have more information about your system for me to assist you further. Please follow these steps to provide this information:Provide a DxDiag report.1. On the keyboard, press WinLogo key + R.2. In the Run box please type dxdiag and hit Enter.3. Click on Save All Information (save it to your desktop).4. Attach the .TXT file to your response on the ThreadThen, please run the Intel® System Support Utility on your computer and attach the .TXT file that the tool will generate. Here you have the link for you to download the software: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-UtilityAnd, if you do not mind, I would like to have an image of the error you are receiving while playing videos.To attach a file, you must click the "Attach" option on the bottom right hand corner of the response box.Antony S.

[GPedr2]

Oi, Muito obrigada pela atenção

Relatório DxDiag :

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System Information------------------ Time of this report: 1/26/2018, 22:40:24 Machine name: DESKTOP-TE5PFRG Machine Id: {49CD1211-6252-4D8D-AA33-AA3CA5D05B81} Operating System: Windows 10 Home 32-bit (10.0, Build 16299) (16299.rs3_release.170928-1534) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: Hewlett-Packard System Model: HP Mini 110 Netbook PC BIOS: KBC Version 02.10 Processor: Intel(R) Atom(TM) CPU N270 @ 1.60GHz (2 CPUs), ~1.6GHz Memory: 2048MB RAM Available OS Memory: 2040MB RAM Page File: 1990MB used, 816MB available Windows Dir: C:\Windows DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Not AvailableMicrosoft Graphics Hybrid: Not Supported DxDiag Version: 10.00.16299.0015 32bit Unicode

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DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found.

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DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)

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Display Devices--------------- Card name: Mobile Intel(R) 945 Express Chipset Family (Microsoft Corporation - WDDM 1.0) Manufacturer: Intel Corporation Chip type: Intel(R) GMA 950 DAC type: Internal Device Type: Full Device Device Key: Enum\PCI\VEN_8086&DEV_27AE&SUBSYS_308F103C&REV_03 Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] Device Problem Code: No Problem Driver Problem Code: Unknown Display Memory: 256 MB Dedicated Memory: 0 MB Shared Memory: 256 MB Current Mode: 1024 x 600 (32 bit) (60Hz) HDR Support: Not Supported Display Topology: Internal Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709 Color Primaries: Red(0.592297,0.355969), Green(0.327648,0.555188), Blue(0.154797,0.094250), White Point(0.313977,0.329602) Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000 Monitor Name: Generic PnP Monitor Monitor Model: HSD101PFW2 Monitor Id: HSD03E9 Native Mode: 1024 x 600(p) (60.019Hz) Output Type: InternalMonitor Advanced Color Capabilities: NoneDisplay Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP Driver Name: igdumd32.dll Driver File Version: 8.14.0010.2697 (English) Driver Version: 8.15.10.2697 DDI Version: 9Ex Feature Levels: 9_1 Driver Model: WDDM 1.0 Graphics Preemption: DMA Compute Preemption: DMA Miracast: Not Supported Hybrid Graphics GPU: Not Applicable Power P-states: Not Applicable Driver Attributes: Final Retail Driver Date/Size: 30/09/2012 22:00:00, 3816392 bytes WHQL Logo'd: Yes WHQL Date Stamp: Unknown Device Identifier: {D7B78E66-64EE-11CF-0579-8510A2C2C535} Vendor ID: 0x8086 Device ID: 0x27AE SubSys ID: 0x308F103C Revision ID: 0x0003 Driver Strong Name: oem9.inf:5f63e534a52479e0:i945GME0:8.15.10.2697:pci\ven_8086&dev_27ae Rank Of Driver: 00E32001 Video Accel: ModeMPEG2_A ModeMPEG2_C DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_MOCOMP Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess...

[idata]

Hello, gipedrosa_.

Thank you very much for the information provided, I really appreciate it.I sent you a private message, please check your inbox.\Antony S.