Thanks for posting.
Based on the description of the issue, it seems like the Intel® Optane™ memory wasn't disabled before reinstalling the operating system. The memory might still be associated with the previous installation, which explains why it's not showing up.
In order to fix it, please disable Intel® Optane™ from the UEFI BIOS. This is done from the Intel® RST (Rapid Storage Technology) menu, usually located at the advanced tab.
Please bear in mind that BIOS menus vary depending on the motherboard model. You may want to engage the motherboard manufacturer for guidance.
Once disabled, you should be able to enable it again from the setup application.
Please let us know the results.
Hi, it took me a few days to get it working; apparently if I use the "Intel Rapid Storage Technology" software suite instead of just the Optane software, it will detect the optane module in windows even though it doesn't show up in the BIOS. This seems to get optane to work, as confirmed by diskmark.
Thank you for your assistance.
Thanks for sharing the solution. It is good to know you successfully enabled Intel® Optane™ on your system.
Please let us know if anything else is required.