This message was posted on behalf of Intel Corporation
I understand that you are having problems with your Realtek* HD Audio Driver, I apologize for any inconvenience this may be causing.
To better assist you with your request, I will need to check some information about your computer. Please follow these steps:
1. In the keyboard, press WinLogo key + R.
2. In the Run box please type dxdiag and hit Enter.
3. Click on Save All Information (save it in your desktop).
4. Attach to this thread the report.
Once you have the file ready, please attach it and send it to us.