2 Replies Latest reply on Jan 28, 2018 12:12 PM by DslChipHead

    Intel Driver and Support Assistant 3.1.2 incompatible with FireFox

    GeorgeJK

      Under Windows 10 on both my laptop and desktop machines the Intel DSA 3.1.2 works with MS Edge Browser but not with Firefox.  Both browsers at latest levels.

      Edge lists the components and driver versions etc.  Firefox inicates it has run but follows that with a red error message.

      I removed the product and did a clean installation before running it with each browser and collected logs and screenshots from each test.

       

      Screenshots below.

       

      Logs attached.  Edge created two (plus Detailed-System-Report and DXDiag), Firefox created three (plus same).  Prefixes identify whether Edge or Firefox logs.

       

      Firefox

      Competion_Firefox.JPG

      MS Edge

      Completion_Edge_1.JPG

       

      I removed the product and did a clean installation before running it with each browser and collected logs and screenshots from each test.