4 Replies Latest reply on Feb 5, 2018 10:58 AM by Intel Corporation

    Intel HD Graphics 520 support two monitors and a laptop screen?




      Hope you are well.


      I have a Dell Latitude E7470 with Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz , GenuineIntel and I was looking to connect a second VGA monitor with a cable VGA to HDMI to an adapter HDMI to mini DP.


      I already have a second Dell monitor working from DVI to HDMI.


      Regarding the second monitor, it shows as no signal and it's not recognized by the laptop.


      I've tried swaping the screens by connecting the mini dp adaptor to the other cable from DVI to HDMI and also doesn't work.


      Can you please check if this graphic card supports a VGA monitor and what adaptors do I need to use (active/passive)?




      - "Display"

                     Intel ® Graphics Driver Version:""

                     - "Intel(R) HD Graphics 520"

                          Adapter Compatibility:"Intel Corporation"

                          Adapter DAC Type:"Internal"

                          Adapter RAM:"1.00 GB"

                          Availability:"Running or Full Power"

                          Bits Per Pixel:"32"

                          - "Caption":"Intel(R) HD Graphics 520"


                          CoInstallers:"oem24.inf,iSKLD_w10_DS,Internal,Intel(R) HD Graphics Family"

                          Color Table Entries:"4294967296"

                          Dedicated Video Memory:"Not Available"


                          Driver Date:"10/17/2017 01:00 AM"

                          Driver Path:"C:\WINDOWS\system32\DriverStore\FileRepository\ki125177.inf_amd64_d9d520fc51d8a7f4\igdkmd64.sys"

                          Driver Provider:"Intel Corporation"

                          Driver Version:""


                          INF Section:"iSKLD_w10_DS"

                          Install Date:"Not Available"

                          Installed Drivers:"C:\WINDOWS\System32\DriverStore\FileRepository\ki125177.inf_amd64_d9d520fc51d8a7f4\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki125177.inf_amd64_d9d520fc51d8a7f4\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki125177.inf_amd64_d9d520fc51d8a7f4\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki125177.inf_amd64_d9d520fc51d8a7f4\igd12umd64.dll"

                          Last Error Code:"Not Available"

                          Last Error Code Description:"Not Available"

                          Last Reset:"Not Available"

                          Location:"PCI bus 0, device 2, function 0"

                          Manufacturer:"Intel Corporation"

                          Microsoft DirectX* Version:"DirectX 12"


                          Number of Colors:"4294967296"

                          Number of Video Pages:"Not Available"

                          PNP Device ID:"PCI\VEN_8086&DEV_1916&SUBSYS_06DC1028&REV_07\3&11583659&0&10"

                          Power Management Capabilities:"Not Available"

                          Power Management Supported:"Not Available"

                          Refresh Rate - Current:"59 Hz"

                          Refresh Rate - Maximum:"59 Hz"

                          Refresh Rate - Minimum:"48 Hz"

                          Resolution:"1920 X 1080"

                          Scan Mode:"Noninterlaced"

                          Service Name:"igfx"


                          Video Architecture:"VGA"

                          Video Memory:"Unknown"

                          Video Processor:"Intel(R) HD Graphics Family"