update: booting Linux Mint on my Asus UX430UA with a Dual Band Wireless AC 8265
I'm getting very good pings:
100 packets transmitted, 100 received, 0% packet loss, time 99180ms
rtt min/avg/max/mdev =
so it would be something to do with the windows driver? Network configuration? the windows configuration?
Any idea ??
Thanks for posting.
It's interesting that you're experiencing issues on Windows 10*, but no in Linux Mint*. Do you remember if the issue started after a Windows* update?
In order to better assist you, we would like to gather some more information. On Windows 10* please download and run the Intel® System Support Utility (while connected to your network) and share the resulting report with us. Additionally, please provide with the WLAN report. Here's how to get it:
- In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes.
- At the command prompt, type netsh wlan show wlanreport.
The result will show you the location of the report.
Thanks for your reply.
The wireless adapter advanced settings are configured as recommended. However, there are a couple of them we would like you to change for testing.
Please go to Device Manager > Network adapters > Right click on Intel® Dual Band Wireless-AC 8265 > Properties > Advanced. Change 802.11n channel width for band 2.4 to 20 MHz Only and HT Mode to HT Mode (instead of VHT Mode).
Please let us know if the connection improves after applying this configuration.
We haven't heard from you in the last few days.
Did you have the chance to modify the settings as indicated in our previous post?