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Thank you very much for contacting the Intel® Communities Team.
In order to help you better, I would like to gather more information about the configuration you have on the computer. Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
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If you are really on a HDMI1.2 cable, that's the problem! For HDCP2.2, you are supposed to have a HDMI2.0 (or better HDMI2.0b) cable.
Hope this helps,
Hi, meanwhile I was able to find the error.
The problem is caused by the Edge browser. For whatever reason, I cant get it establishing the HDCP chain.
I tried Chrome and Firefox and both work fine.
Except for: I cant get 5.1 audio. When the movie plays in HD, it should give 5.1 surround, but it remains in 2 channel.
Afaik Amazon streams AAC and I checked with a test file that AAC in general works in Chrome.
If anybody has a suggestion on that, please provide. Otherwise we can close this thread.
N.Scott.Pearson: Sorry, wrong answer for the question. You were right if I was trying to stream 4k UHD. In this case I would need HDCP2.2. But for regular HD (1080p), any HDCP version, even the 1.1 from my 12year old Pioneer Plasma is good enough. (Says Amazon and proven by my test).