6 Replies Latest reply on Jan 25, 2018 10:28 AM by Chris1Chambers

    Intel SA 00075 for HP Z440 Workstation

    Chris1Chambers

      Hi I hope that you can help,

       

      I am in the middle of  deploying the firmware Softpaks to all my corporate domain workstations and so far most of the deployment has gone out with little to no issues, but I have hit a problem,

       

      I have over 300 HP Z440 Workstations which are running Windows 7 Enterprise,  64 and 32 versions

       

      I have tried a manual installation and I am getting the following

       

      Error 8743: Unknown or Unsupported platform

      Cannot locate hardware platform identification

      The program cannot be run on the current platform

       

      I have check the locate of all the files within the softrpak and all are in the right place I even tried to ran the update all from within one folder but I still get the same issue,  the SoftPak I have download is SP80050

       

      I have looked at the INTEL website for the softpaks and this is the only version I can see,  is there something I am missing ?