3 Replies Latest reply on Jan 21, 2018 12:13 PM by Stefan3D

    black screen with intel graphics driver 4000

    TTRR

      Hi

       

      I have Intel graphics driver 4000 for a Lenovo Yoga laptop (Intel core i7 3517U).
      If this driver is running, the screen is black. If I disable the driver, the screen comes back again. The Intel driver works with the screen runs normal under Safe Mode too.

       

      I have also tried manually installing the latest version for the driver from you website. I noticed someone has had a similar problem with a different laptop and graphics driver (Black screen with Intel Graphics Driver [15.40] on Windows 10 ) - but the solution provided was specific to that laptop brand (I think!). I have searched for those mentioned in the solution on Lenovo website and found something potential not sure if they are the right one.

       

      Could you please let me know what is best for me to try?

       

      Thanks,
      T