3 Replies Latest reply on Jan 24, 2018 3:45 PM by N.Scott.Pearson

    Extreme tuning utility won't start

    illegram

      After getting a warning that my ssd was near full, i found out  intel xtu log files were over 65GB.  I uninstalled and installed it again but it won't start, it says "Unable to start Intel Extreme Tuning Utility. If there is another performance tuning application running, you must close it before trying to start this application.".

       

      Below is the log file that is generated every time it fails to open.

       

      2018/01/20-22:00:59.4494|IMP] About to display splash screen

      2018/01/20-22:00:59.4823|IMP] Loading Themes

      2018/01/20-22:00:59.4833|WARN] Could not find customized skin. Loading default Black Color Theme

      2018/01/20-22:00:59.5204|IMP] Application On Startup event called

      2018/01/20-22:00:59.5204|IMP] Starting up UI

      2018/01/20-22:00:59.5204|IMP] Showing Startup Window

      2018/01/20-22:00:59.5965|!ERR] GUI is waiting for service in start pending state to start

      2018/01/20-22:01:59.7176|!ERR] Could not find a PerfTuneService instance

      Source Init event subscribed

      2018/01/20-22:02:03.9737|IMP] About to close splash

      2018/01/20-22:02:03.9747|IMP] Saving application settings

      2018/01/20-22:02:03.9988|!ERR] Microsoft.Practices.Unity.ResolutionFailedException: Resolution of the dependency failed, type = "ITelemetryManager", name = "". Exception message is: The current build operation (build key Build Key[PerfTune.Managers.ITelemetryManager, null]) failed: The current type, PerfTune.Managers.ITelemetryManager, is an interface and cannot be constructed. Are you missing a type mapping? (Strategy type Microsoft.Practices.ObjectBuilder2.BuildPlanStrategy, index 2) ---> Microsoft.Practices.ObjectBuilder2.BuildFailedException: The current build operation (build key Build Key[PerfTune.Managers.ITelemetryManager, null]) failed: The current type, PerfTune.Managers.ITelemetryManager, is an interface and cannot be constructed. Are you missing a type mapping? (Strategy type Microsoft.Practices.ObjectBuilder2.BuildPlanStrategy, index 2) ---> System.InvalidOperationException: The current type, PerfTune.Managers.ITelemetryManager, is an interface and cannot be constructed. Are you missing a type mapping?

         at Microsoft.Practices.ObjectBuilder2.DynamicMethodConstructorStrategy.ThrowForAttemptingToConstructInterface(IBuilderContext context)

         at BuildUp_PerfTune.Managers.ITelemetryManager(IBuilderContext )

         at Microsoft.Practices.ObjectBuilder2.DynamicMethodBuildPlan.BuildUp(IBuilderContext context)

         at Microsoft.Practices.ObjectBuilder2.BuildPlanStrategy.PreBuildUp(IBuilderContext context)

         at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)

         --- End of inner exception stack trace ---

         at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)

         at Microsoft.Practices.ObjectBuilder2.Builder.BuildUp(IReadWriteLocator locator, ILifetimeContainer lifetime, IPolicyList policies, IStrategyChain strategies, Object buildKey, Object existing)

         at Microsoft.Practices.Unity.UnityContainer.DoBuildUp(Type t, Object existing, String name)

         --- End of inner exception stack trace ---

         at Microsoft.Practices.Unity.UnityContainer.DoBuildUp(Type t, Object existing, String name)

         at Microsoft.Practices.Unity.UnityContainer.Resolve(Type t, String name)

         at Microsoft.Practices.Unity.UnityContainerBase.Resolve[T]()

         at IronCity.Common.IoC.Resolve[T]()

         at PerfTune.AppManager.OnExit(ExitEventArgs e)Exception trying to cancel software update

      2018/01/20-22:02:03.9998|IMP] Splash closed