1 Reply Latest reply on Jan 14, 2018 6:44 PM by N.Scott.Pearson

    NUC717BNH - Random USB Disconnect (?) Sounds (for Amy C. - see locked topic)


      Hi Amy,


      Remember me from last summer After six months of living with the issue... I had gotten use to the random sound, Otherwise, the unit was working great.


      Today, however, while I was just sitting at the screen watching a video, there was (it sounded to me) a popping sound and the screen suddenly went black - the unit shut down - the power is dead (no lights). The plug works fine on another mini-computer. So it must have been a faulty unit after all.


      Is your offer to replace it still good?


      Thanks and best,


      Michael (Ross)