This message was posted on behalf of Intel Corporation
Thank you for being in touch.
I just reviewed your question, and have some points to clarify.
If understand well you're trying to launch the remote control console. According to the documentation RMM4 is required to support that feature.
User Guide for Intel® Remote Management Module 4 (Intel® RMM4) and Integrated BMC (starting page 56)
Intel® Server Boards and Server Platforms Server Management Guide(starting page 42)
Are we talking about that console? If so, Are we working with RMM4 installed?
I'll stay tuned to your comments.
Intel Customer Support.