6 Replies Latest reply on Jan 16, 2018 12:56 PM by Dsyon

    NUC6i7kyk usb ports not recognizing Transcend external hdd.

    Dsyon

      Just got my NUC and transferred all my old PC to it, using Laplink PCMover. Works great except:

      Only the back bottom port recognizes my Transcend 500GB external drive, but then my mouse freezes!

      I updated all drivers today and made sure that the USB hubs do not go to sleep. Needless to say that the drive works perfectly well on other PCs.

      Have not found any similar question on the forum; any idea will be greatly appreciated!

       

      thanks.