3 Replies Latest reply on Jan 13, 2018 5:21 PM by N.Scott.Pearson

KabyLake PCI Express Root Port

olseer Jan 13, 2018 12:28 PM

I have a new MSI G222 computer.

In my device manager, I have the following error:

KabyLake PCI Express Root Port #10 - A2BI

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Device PCI\VEN_8086&DEV_A2B1&SUBSYS_7A721462&REV_00\3&11583659&0&A2 had a problem starting.

Driver Name: oem23.inf

Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}

Service: pci

Lower Filters:

Upper Filters:

Problem: 0x1F

Problem Status: 0xC0000010

The search for an updated driver says that I already have the best driver installed.

How do I resolve this?

1. Re: KabyLake PCI Express Root Port

N.Scott.Pearson Jan 13, 2018 5:02 PM (in response to olseer)

You need to reinstall the latest INF Update package (available here: Download Intel® Chipset Device Software (INF Update Utility)). This time, download the ZIP file, extract its contents to a folder, open a DOS box at this folder and then run the tool with command line "SetupChipset -overall".

Hope this helps,
...S
Like Show 0 Likes(0)

Actions
2. Re: KabyLake PCI Express Root Port

olseer Jan 13, 2018 5:18 PM (in response to N.Scott.Pearson)

That fixed it. Thanks!
Like Show 0 Likes(0)

Actions
3. Re: KabyLake PCI Express Root Port

N.Scott.Pearson Jan 13, 2018 5:21 PM (in response to olseer)

You're welcome; glad to help.
...S
Like Show 0 Likes(0)

Actions