2 Replies Latest reply on Jan 13, 2018 9:21 AM by AmberLeaf

    Trying to update everything Intel on my XPS 8500


      I have gone to Intel's site but as a novice user, I'd rather the site automatically detect what updates I should have. Unfortunately, when I try to do this I'm met with this message "The Intel® Driver & Support Assistant (Intel® DSA) is getting a tune up.  We are sorry for the inconvenience. If you need a driver or software, please use Intel Download Center"


      When will I be able to use this feature? Here are my computer specs below.


      OS Name Microsoft Windows 10 Pro

      Version 10.0.16299 Build 16299

      Other OS Description Not Available

      OS Manufacturer Microsoft Corporation

      System Manufacturer Dell Inc.

      System Model XPS 8500

      System Type x64-based PC

      System SKU To be filled by O.E.M.

      Processor Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)

      BIOS Version/Date Dell Inc. A12, 28-Aug-13

      SMBIOS Version 2.7

      Embedded Controller Version 255.255

      BIOS Mode Legacy

      BaseBoard Manufacturer Dell Inc.

      BaseBoard Model Not Available

      BaseBoard Name Base Board

      Platform Role Desktop

      Secure Boot State Unsupported

      PCR7 Configuration Binding Not Possible

      Windows Directory C:\WINDOWS

      System Directory C:\WINDOWS\system32

      Boot Device \Device\HarddiskVolume1

      Hardware Abstraction Layer Version = "10.0.16299.192"

      Time Zone GMT Standard Time

      Installed Physical Memory (RAM) 12.0 GB

      Total Physical Memory 12.0 GB

      Available Physical Memory 6.49 GB

      Total Virtual Memory 24.0 GB

      Available Virtual Memory 17.1 GB

      Page File Space 12.0 GB

      Page File C:\pagefile.sys

      Virtualization-based security Not enabled

      Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, Disabled by policy, TPM is not usable

      Hyper-V - VM Monitor Mode Extensions Yes

      Hyper-V - Second Level Address Translation Extensions Yes

      Hyper-V - Virtualization Enabled in Firmware Yes

      Hyper-V - Data Execution Protection Yes