Also booting them with a pre-installed version of WIN10 installed on a NUC with BIOS version 49 will crash them!
This message was posted on behalf of Intel Corporation
Thank you very much for sharing this issue you are having with the Intel® Communities Team.
I understand you are facing some problems installing Windows 10 or Linux and, booting up a pre-installed OS on you NUCs after a BIOS Update to the 0050 version.
Allow me to share with you that there is a new BIOS version (0051) for your NUC. You can download this file by clicking here.
In order to perform the Update, please complete the steps of the following link: https://www.intel.com/content/www/us/en/support/articles/000005850/mini-pcs.html
Please let me know the results.
Great, but that didn't fix it...
I updated both NUC's to 51 and did a reset of bios default settings and they crash during install Windows 10 build 1709 and also tried build 1151... they crash with a blue screen showing bar code and this error
Stop code: SYSTEM_SERVICE_EXCEPTION
What failed: FLTMGR.SYS
Just curious - what anti-virus are you using?
What are you talking about?? I am trying to install Windows to an empty SSD, no OS installed at all! ( Tried via USB and DVD )
Ok - disregard.
1. What kind of RAM memory you have installed? Please give the exact P/N.
2. What is the P/N of your SSD?
3. Are those NUCs new units? Is it first O.S. installation?
1. CT16G4SFD8213.C16FH1 (Crucial )
2. MZVKP512HMHQ (Samsung Pro 960 512GB) -- Also have tried Evo series
3. NUCs are both new never installed previously. -- Also worth noting I have 4 other exact same NUCs/RAM/Drives that are working fine, they are just running older OLD BIOS' (41 & 49)
1. Did you tried to set the BIOS to default settings? (F9 followed by "Y" and F10 followed by "Y" to save the settings and exit).
2. I know that in release notes is written that the BIOS ver 50 can not be downgraded to ver 49, however I'll suggest to try to downgrade it using BIOS recovery method with the security jumper removed: BIOS Recovery Update Instructions for Intel® NUC
as I wrote in my post... after updating the BIOS I did load the defaults!
Also as I wrote before I have 6 others working fine... they all came with BIOS 41..some I updated back then to 49 never had any issues...
When I needed another one in December I bought the same parts I have in all...but before I installed I checked and found out 50 was released... I updated the one to 50...and never was able to install Windows 10...
Then out of frustration and to be able to find out what the issue was I ordered another one and also same RM I used in all of them and another drive...... came with BIOS 41...updated to 50...same issue...
Then Christmas was around and when I got back to this issue the day before yesterday I posted my issue... then I was provided the link for 51... but as I wrote...that doesn't help... same issue on both of them!
So 2 bricks for all I care... I have one more ordered... but not going to update that one... I need a working setup...
as for downgrading... not really sure if that will void warranty? Could somebody form Intel please confirm if I can/should try this? Also the instructions claim to use a recovery version? but I checked the support page for my NUC and can't find any? or can I just downgrade to version 49?
I understand your frustration. It is really frustrating. I've founded some other thread that may be is related to problem you have. I'm not sure that this is about same NUC model:M.2 slot 1 lost PCIe protocol following Bios 0050 upgrade . If you have some SATA SSD, try to install it in the M2 number 1.
Any way we will wait to the answer from Intel. I don't understand why Intel have answer in the above thread in private post. Now we don't know what was the solution.
I don't think that downgrading BIOS will void the warranty. Any way if you prefer, wait for Intel answer. Any way if you will try to downgrade BIOS, use the recovery method with jumper removed.
An other thing you may test is to move the RAM memory from failed NUC to the working NUC and prove that RAM is not causing this problem. I'm aware that it is the same P/N, but can be failed part or with wrong label.
I tried both M2 slots... I also tried different SSD's... and I swapped memory around... I'm kinda sure its not any of those items...
I wait for Intel to respond before I downgrade....
thanks for your input!
Hello...anybody from Intel reading this?
Antony S.?? thanks for your reply but any other advise since updating to 51 didn't help?
While you have flashing new BIOS, are did you make it using recovery method with security jumper removed? If not, try to do this.