11 Replies Latest reply on Jun 25, 2018 6:42 PM by shrena

    2560x1080 not available after installing driver




      New computer, new screen.

      With microsoft default drivers, my LG ultrawide screen (29UM688-P) works well at 2560x1080.

      When I install Intel driver (HD 620), the max resolution available in drop menu is 1920x1080.


      I tried to update chipset, Intel ME and Intel HD grpahic drivers and to install screen driver.

      I tried drivers from Acer (my pc is an Acer swift  SF314-52G) and last drivers from Intel.

      My computer run on Windows 10 with last updates.



      Everything came back to normal when running in safe mode.


      i made some reports, hope it will help you to fidn a solution.