6 Replies Latest reply on Jan 14, 2018 11:44 PM by AdrienNE49

    2560x1080 not available after installing driver

    AdrienNE49

      Hello,

       

      New computer, new screen.

      With microsoft default drivers, my LG ultrawide screen (29UM688-P) works well at 2560x1080.

      When I install Intel driver (HD 620), the max resolution available in drop menu is 1920x1080.

       

      I tried to update chipset, Intel ME and Intel HD grpahic drivers and to install screen driver.

      I tried drivers from Acer (my pc is an Acer swift  SF314-52G) and last drivers from Intel.

      My computer run on Windows 10 with last updates.

       

       

      Everything came back to normal when running in safe mode.

       

      i made some reports, hope it will help you to fidn a solution.

       

       

      Regards,