Hi holzfred: Thank you very much for contacting the Intel® NUC communities. We are sorry to hear the NUC is not working properly.
For this scenario, even though you mentioned that you already installed the latest IR driver, just to confirm here is the latest one from our web site, version 18.104.22.168:
We will do further research on this matter, in order for us to be able to do that, please provide the model of your IR remote control.
Any further questions, please let me know.
holzfred: Thank you very much for providing that information.
In this case we can try to install the driver manually. After download and unzip the driver, please enter “Device Manager”, right click on “Human Interface Devices”, right click on the CIR device, select “Driver” after that “Update Driver”, then :
Select “Browse my computer for driver software”
Then “Let me pick from a list of device drivers on my computer.”
“Browse and access the directory where the driver files are found”
Open folder: “CIR_Win10_22.214.171.124.zip”
Open ” ITECIR Driver v5320_Win 10_For_Microsoft_v1.3.0”
Enter: “Win 10x64”
And finally choose” itecir”
Any questions, please let me know.
Hello and good morning.
I tried to install the driver but it doesn't work. At first I have do deinstall a Microsoft IR Driver. Then restart and installation and the it works.
Now the following happens. I go into S4 and within 5-20 Minutes the system wake by IR from S4. After one hour it doesn't and I have to wake manually. I tried 3 times and all time the same.
If I use an external IR-Receiver via USB it works all the time...
My solution is now to wake by CEC and sleep by IR...
Thats exactly what i've experienced with my Linux System (LibreELEC) and my Harmony Hub.
After a longer period of standby, my NUC won't wake up by starting my corresponding action with harmony remote.
Only pressing the PowerOn button manually once or twice is waking up my system.
So i've also activated CEC as a workaround.
For NUC6CAYH can you please try the latest BIOS version:
There is a fix for this issue that was included in BIOS 42.