8 Replies Latest reply on Jan 16, 2018 2:58 PM by Intel Corporation

    Output to option missing


      Hy everybody!


      I have a problem when I try connecting my laptop through a HDMI cable to an external monitor or the TV.

      Until 2 days ago it worked just fine, but one morning when I opened my laptop, the monitor would not connect and the Output to option in Graphic Options is missing. I changed the cable as I thought this would be the problem, but unfortunately it is not working.

      I must mention that when I opened my laptop that morning, it took a long while to open as it was making some updates. After these updates, the option dissapeared.

      Also, the monitor is brand new and it worked perfectly and now suddenly the laptop does not see it.


      I already tried a driver update, still not working.

      I attached the configuration info of the laptop.


      Please help.

      Thank you