6 Replies Latest reply on Jan 16, 2018 5:26 PM by Intel Corporation

    Intel SR29E Pentium N3700 after replace BGA error in driver  Intel Trusted Execution Engine Interface have a error (10)


      Laptop Brand:DELL

      Model: 15-5552


      Description Issue:

      The original Issue is when i turn on the laptop gave a 7 Beeps error codes, this mean a cache error in processor have a issue, bad processor according to dell.com


      After replace processor SR29E Pentium N3700 (BGA), the Intel Trusted Execution Engine Interface have a error (10) yellow bang i update and downgrade all the bios version's and still the same also install all driver version of intel trusted and same error


      Some times when i turn off the laptop and try to turn on again gave a no post, turn on the laptop but only the fan works no gives a video or no post i need to turn off again and remove the battery and some times remove the rtc batt and reinstall and turn on and the laptops wokrs fine but have the same issue again


      If there some troubleshoot for this issue let me know: firmware, activate manufacture mode on, etc.


      dont know how to start


      Thankyou for your support