Hi Martin_HM: Thank you very much for contacting the Intel® NUC communities. We will do our best to try to find a possible solution for this problem.
In order for us to better assist you we just wanted to check a few details:
What is the specific model of the Logitech Harmony remote?
Please provide the steps you follow to set the device as "Microsoft MCE Keyboard".
Even though you mentioned all the drivers are up to date, please try to install the following driver:
Just in case, on the following link you will find a list of tested peripherals for the Intel® NUC6CAYH, in there you will see some remote controls listed, not sure if you are using the one showing there:
Any further questions, please let me know.
re.: What is the specific model of the Logitech Harmony remote?
-> Harmony Ultimate (hub & handheld). I tried sending the commands both via hub and via handheld with the same result. Hub placed in front of the NUC, about 5ft distance.
re.: Please provide the steps you follow to set the device as "Microsoft MCE Keyboard".
-> By selecting manufacturer and model from the MyHarmony desktop software and then syncing with the remote.
Device Configuration Enhanced CIR and Wake via CIR were activated in the BIOS by default. Didn't touch them.
I tested the following device settings in the Harmony:
Manufacturer: Microsoft / Model: MCE Keyboard (Provides Power Toggle only)
Manufacturer: Microsoft / Model: MCE Remote (Provides Power Toggle only)
Manufacturer: Microsoft / Model: Windows Media Center PC (Provides Power Toggle and Power ON, Power OFF)
Manufacturer: Intel / Model: NUC6CAYH (Provides Power Toggle only)
In all cases Toggle booted the NUC on 2nd click only. Power ON on the Windows Media Center PC did boot on 1st click.
Another user with whom I chatted about this issue on a Kodi user forum even tested with an actual MCE remote with the same result, i.e. he needed to press Toggle twice.
re.: Even though you mentioned all the drivers are up to date, please try to install the following driver:
-> The driver installed is exactly this one. All other functions except Toggle (On) work fine. Nevertheless, I will try uninstall and re-install tonight.
re.: Just in case, on the following link you will find a list of tested peripherals for the Intel® NUC6CAYH
-> These are hardware remotes. I'm using a Harmony Ultimate, which simulates a remote for a certain target device. Since I tried MCE Keyboard (which is the keyboard for the Xbox listed) as well as Intel NUC, I assume that at least one of them should work. And, again, besides the Toggle, they do work fine.
I just found that the CIR driver installed on my NUC is not the one for which you sent me the link.
Actually it is newer.
The version from the link you sent is 184.108.40.206
The installed version is 220.127.116.11 dt. Jul. 29th, 2017.
Are you shure that 18.104.22.168 is the correct and latest version for my NUC6CAYH?
Can you please give me some guidance, how to downgrade to this version. I can‘t do a manual update. If I try, it tells me that the installed version is already the latest (since it is higher).
If I un-install the device, including delete driver, it comes right back with this version upon reboot.
Hi Martin_HM: Thank you for providing that information. Yes, the version 22.214.171.124 is the latest one in our web site:
After download and unzip the driver, to install it manually, please enter “Device Manager”, right click on “Human Interface Devices”, right click on the CIR device, select “Driver” after that “Update Driver”, then :
Select “Browse my computer for driver software”
Then “Let me pick from a list of device drivers on my computer.”
“Browse and access the directory where the driver files are found”
Open folder: “CIR_Win10_126.96.36.199.zip”
Open ” ITECIR Driver v5320_Win 10_For_Microsoft_v1.3.0”
Enter: “Win 10x64”
And finally choose” itecir”
I tried the steps above on the Intel® NUC6CAYH, the driver version installed as you mentioned was 188.8.131.52, provided by Microsoft, after following those instructions driver version 184.108.40.206 was installed and after reboot that driver version remains.
Any questions, please let me know.
I downgraded the CIR driver to 220.127.116.11, but this didn't change the Power Toggle reaction. The NUC still starts after two Toggle clicks only.
Next I will try downgrading the BIOS.
Do you have a chance to test the behaviour with the NUC you have at hand? I.e. do you have a remote with which you can test waking up the NUC via CIR? The NUC needs to be off (S5 shutdown, not S3 Sleep) for a longer period to see this behaviour. If possible, switch it to S5 when finishing work and try Wake Up via CIR next morning.
Hi Martin_HM: Thank you very much for letting us know those results. We are glad to hear the issue got fixed with BIOS version 0042 and we will do further research on BIOS 0045 in order to confirm if there are some fixes needed for it. As soon as I get any updates I will post all the details on this thread.
Any questions, please let me know.
You are correct, BIOS 42 addresses the same issue focused on XBOX and XBOX 360 remotes, see the reference on BIOS release notes: https://downloadmirror.intel.com/27439/eng/AY_0047_ReleaseNotes.pdf
- Updated the EC version to fix an issue where the NUC couldn’t be woken up with a XBOX One or XBOX 360 remote.
I am marking your answer as “correct answer”
Indeed. Just got my NUC last week and programmed my Harmony One to power on/off the NUC.
I run latest 47 BIOS and no matter what, I have to press the power toggle twice to power it on.
If it worked with 42 (don't know, as I didn't had the version), why doesn't it work anymore with 47?
I als have an other question. When I am in Windows and press the power toggle button, Windows goes into sleep.
I would like to see a full power off. I guess this is something in Windows, but so far I can't find how to do that.
as an intermediate solution (until Intel comes up with a fixed BIOS), I have added "Intel NUC6CAYH" as a device in my Harmony setup -instead of the MCE Keyboard. The device Intel NUC offers, besides Power Toggle, also a designated Power On and Power Off button. Power On/Off seems to work.
Regarding ShutDown instead of Sleep, the following worked for me (please excuse if the terminology is not 100% accurate, since I'm on German Windows):
Run "gpedit.msc". This opens the Group Policies. Then go to computer configuration -> policies -> administrative templates... -> system -> power management -> button setting. Change "Reaction of Energy Saving Button" to ShutDown.
Sorry, my mistake. I called the device Intel NUC, but for setting it up, select manufacturer Microsoft, device Windows Media Center PC. Do not select Computer, since this sends its commands via Bluetooth.
I'm using the MyHarmony software.
But there's a huge BUT:
I just found that all of a sudden even Power On doesn't work anymore. I.e. you need 2 clicks, just like Power Toggle.
I can swear it worked before, so maybe just give it a try. But I changed BIOS versions forth and back and now it doesn't anymore.
Looks like Intel now messed it up completely, so we can only hope for a fixed BIOS version.