7 Replies Latest reply on Jan 24, 2018 7:53 AM by Joshua83702

    "Oops, something went wrong while trying to scan."

    Ring.

      Greetings.  I can't seem to find an answer for this error anywhere on the site and there is no option to contact customer support.

       

      I have been having problems with Intel Driver & Support Assistant.  Every time I try to run it I get this error on Intel's site:  "Oops, something went wrong while trying to scan."  There is nothing in the FAQ on resolving this issue.

       

      I have tried uninstalling, reinstalling, restoring to a system image, repairing system files, etc.

       

      I am also having problems with Intel System Support Utility.  When I run that on my PC I get a notification from Windows saying "Intel System Support Utility has stopped working."

       

      Am I missing a specific driver or file to get these programs to work?  I'm running Windows 10.

       

      Thanks.