Where did you research?
In your dump the program counter points to the Windows kernel.
The kernel mode layer handler of Intel graphics would be igdkmd64.sys
One of the sites was lenovo forums:
Re: Thinkpad P50 graphics 220.127.116.1129 (2017/09/05) crash when wake up from sleep
10-19-2017 11:28 AM
The recent Fall Creator Update from Microsoft has reenforced the OS to install the latest Intel Graphics driver. This results in the sleeping/wakeup issue due to the buggy Intel graphics driver. I cannot even roll back because all previous drivers have been removed from the update.
So, people who want to do the FCU update, please be aware of this issue. Or, Lenovo stuff should let us know how they have tested P50 is compatible with the FCU update. I am waiting for a permanent solution.
Plus a bunch of posts here talk about Hibernate/Sleep issues after latest Windows updates that point to Intel Graphics driver as the culprit.
Do you have a different opinion?
At first check out
Then try older drivers from this list Downloads for Intel® HD Graphics 530
Select OS from right pulldown menu. Hit show more.
If you encounter an error message about validation, then install driver via "have disk method" as described at:
(ignore prolog about MS surface)
Perhaps better to uninstall existing driver first and then re-install?
I've also read on the forums that Intel drivers sometimes do not get installed on Lenovo boxes. The error they give is - driver not compatible with machine, need to contact machine manufacturer.
Usually you can install drivers on top of each other. Only if that fails i use uninstall.
Check the tutorial for the "have disk" method to override the error messages.
Will try and inform soon.
Have tried all older Intel device drivers but keep getting the same error while resuming from Hibernate.
This is ridiculous.
Have also installed the latest intel driver but no luck.
Now I have the following:
HD 530 Intel
driver version - 18.104.22.16801
dated - 12/18/2017.
driver version - 22.214.171.12405
dated - 5/1/2017
Saw the post - Default level information for reporting Graphics issues.
Also attaching BSOD file showing BluescreenView of dump file
Answers (N/A if not applicable)
Provide a detailed description of the issue
BSOD on resume after Hibernate
Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")
Always (100%): X
Very Sporadic (<20%):
Brand and Model of the system.
Lenovo Thinkpad P50
Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?
Hybrid w/Nvidia M1000M
Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)
How much memory [RAM] in the system (see note2 below).
Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc
Hardware Stepping (see note1 below).
Operating System version (see note2 below).
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
Nvidia - 126.96.36.19905
SW or Apps version used to replicate the issue.
Single display, clone, or extended (see note2 below).
Display resolution & refresh rate setting of each display (see note2 below).
AC or DC mode, i.e. is power cable plugged in or not?
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.
- 2. Resume
- 3. Get BSOD – See BSOD file attached