1 2 Previous Next 15 Replies Latest reply on Dec 28, 2017 9:57 AM by Intel Corporation

    Error While Updating Drivers

    RyanBani

      I am restricted from doing a variety of things such as download stuff, run games, etc... due to the fact that my drivers are outdated. I tried to update them however, there is an error. Here are my logs. (Please help me ASAP)@

       

      [3818:46A4][2017-12-27T07:01:17]i001: Burn v3.11.0.1701, Windows v10.0 (Build 16299: Service Pack 0), path: C:\Users\ryanb\AppData\Local\Temp\{8CDE944C-52D4-4AD7-9BCC-FE921DCD2BC9}\.cr\Intel Driver and Support Assistant Installer.exe

      [3818:46A4][2017-12-27T07:01:17]i000: Initializing string variable 'LaunchTarget' to value '[ProgramFilesFolder]\Intel Driver and Support Assistant\DSAServiceHelper.exe'

      [3818:46A4][2017-12-27T07:01:17]i000: Initializing string variable 'LaunchArguments' to value 'installstartup'

      [3818:46A4][2017-12-27T07:01:17]i009: Command Line: '"-burn.clean.room=C:\Users\ryanb\Downloads\Intel Driver and Support Assistant Installer.exe" -burn.filehandle.attached=604 -burn.filehandle.self=600'

      [3818:46A4][2017-12-27T07:01:17]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\ryanb\Downloads\Intel Driver and Support Assistant Installer.exe'

      [3818:46A4][2017-12-27T07:01:17]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\ryanb\Downloads\'

      [3818:46A4][2017-12-27T07:01:17]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ryanb\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20171227070117.log'

      [3818:46A4][2017-12-27T07:01:17]i000: Setting string variable 'WixBundleName' to value 'Intel® Driver & Support Assistant'

      [3818:46A4][2017-12-27T07:01:17]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel'

      [3818:469C][2017-12-27T07:01:17]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033

      [3818:469C][2017-12-27T07:01:17]i000: Setting version variable 'WixBundleFileVersion' to value '3.1.1.2'

      [3818:46A4][2017-12-27T07:01:17]i100: Detect begin, 4 packages

      [3818:46A4][2017-12-27T07:01:17]i000: Setting string variable 'NETFRAMEWORK45' to value '461308'

      [3818:46A4][2017-12-27T07:01:17]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.

      [3818:46A4][2017-12-27T07:01:17]i101: Detected package: NetFx45Web, state: Present, cached: None

      [3818:46A4][2017-12-27T07:01:17]i101: Detected package: IPIPInstallerX64, state: Absent, cached: None

      [3818:46A4][2017-12-27T07:01:17]i101: Detected package: DCAInstaller, state: Absent, cached: None

      [3818:46A4][2017-12-27T07:01:17]i101: Detected package: DriverUpdateUtilityInstaller, state: Absent, cached: None

      [3818:46A4][2017-12-27T07:01:17]i199: Detect complete, result: 0x0

      [3818:469C][2017-12-27T07:01:20]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1

      [3818:46A4][2017-12-27T07:01:20]i200: Plan begin, 4 packages, action: Install

      [3818:46A4][2017-12-27T07:01:20]w321: Skipping dependency registration on package with no dependency providers: NetFx45Web

      [3818:46A4][2017-12-27T07:01:20]i052: Condition 'VersionNT64' evaluates to true.

      [3818:46A4][2017-12-27T07:01:20]i000: Setting string variable 'WixBundleRollbackLog_IPIPInstallerX64' to value 'C:\Users\ryanb\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20171227070117_000_IPIPInstallerX64_rollback.log'

      [3818:46A4][2017-12-27T07:01:20]i000: Setting string variable 'WixBundleLog_IPIPInstallerX64' to value 'C:\Users\ryanb\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20171227070117_000_IPIPInstallerX64.log'

      [3818:46A4][2017-12-27T07:01:20]i052: Condition 'VersionNT64' evaluates to true.

      [3818:46A4][2017-12-27T07:01:20]i000: Setting string variable 'WixBundleRollbackLog_DCAInstaller' to value 'C:\Users\ryanb\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20171227070117_001_DCAInstaller_rollback.log'

      [3818:46A4][2017-12-27T07:01:20]i000: Setting string variable 'WixBundleLog_DCAInstaller' to value 'C:\Users\ryanb\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20171227070117_001_DCAInstaller.log'

      [3818:46A4][2017-12-27T07:01:20]i000: Setting string variable 'WixBundleRollbackLog_DriverUpdateUtilityInstaller' to value 'C:\Users\ryanb\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20171227070117_002_DriverUpdateUtilityInstaller_rollback.log'

      [3818:46A4][2017-12-27T07:01:20]i000: Setting string variable 'WixBundleLog_DriverUpdateUtilityInstaller' to value 'C:\Users\ryanb\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20171227070117_002_DriverUpdateUtilityInstaller.log'

      [3818:46A4][2017-12-27T07:01:20]i201: Planned package: NetFx45Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [3818:46A4][2017-12-27T07:01:20]i201: Planned package: IPIPInstallerX64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

      [3818:46A4][2017-12-27T07:01:20]i201: Planned package: DCAInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

      [3818:46A4][2017-12-27T07:01:20]i201: Planned package: DriverUpdateUtilityInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

      [3818:46A4][2017-12-27T07:01:20]i299: Plan complete, result: 0x0

      [3818:46A4][2017-12-27T07:01:20]i300: Apply begin

      [3818:46A4][2017-12-27T07:01:20]i010: Launching elevated engine process.

      [3818:46A4][2017-12-27T07:01:22]i011: Launched elevated engine process.

      [3818:46A4][2017-12-27T07:01:22]i012: Connected to elevated engine.

      [3508:41B4][2017-12-27T07:01:22]i358: Pausing automatic updates.

      [3508:41B4][2017-12-27T07:01:22]i359: Paused automatic updates.

      [3508:41B4][2017-12-27T07:01:22]i360: Creating a system restore point.

      [3508:41B4][2017-12-27T07:01:22]i361: Created a system restore point.

      [3508:41B4][2017-12-27T07:01:22]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{35fa0dcf-eda2-402b-b1f0-64973bb1938a}, options: 0x7, disable resume: No

      [3508:41B4][2017-12-27T07:01:22]i000: Caching bundle from: 'C:\Users\ryanb\AppData\Local\Temp\{8CE2B019-A1BB-4626-AE27-9D9B23EA7657}\.be\Intel Driver and Support Assistant Installer.exe' to: 'C:\ProgramData\Package Cache\{35fa0dcf-eda2-402b-b1f0-64973bb1938a}\Intel Driver and Support Assistant Installer.exe'

      [3508:41B4][2017-12-27T07:01:22]i320: Registering bundle dependency provider: {35fa0dcf-eda2-402b-b1f0-64973bb1938a}, version: 3.1.1.2

      [3508:41B4][2017-12-27T07:01:22]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{35fa0dcf-eda2-402b-b1f0-64973bb1938a}, resume: Active, restart initiated: No, disable resume: No

      [3508:0B28][2017-12-27T07:01:22]i305: Verified acquired payload: IPIPInstallerX64 at path: C:\ProgramData\Package Cache\.unverified\IPIPInstallerX64, moving to: C:\ProgramData\Package Cache\{BDB21711-3628-4159-B1E2-0BF55D105E2E}v7.1\IntelProductImprovementProgramInstaller.msi.

      [3508:0B28][2017-12-27T07:01:22]i305: Verified acquired payload: DCAInstaller at path: C:\ProgramData\Package Cache\.unverified\DCAInstaller, moving to: C:\ProgramData\Package Cache\{7DD6E919-08EA-42F5-87D7-7F86CDB2E745}v2.1.03392\w_sur_p_2.1.0.03392_sursvc_qh.msi.

      [3508:0B28][2017-12-27T07:01:22]i305: Verified acquired payload: DriverUpdateUtilityInstaller at path: C:\ProgramData\Package Cache\.unverified\DriverUpdateUtilityInstaller, moving to: C:\ProgramData\Package Cache\{46267326-17DC-4A08-94BB-0FB32E31ACC2}v3.1.1.2\Intel Driver and Support Assistant Installer.msi.

      [3508:41B4][2017-12-27T07:01:22]i323: Registering package dependency provider: {BDB21711-3628-4159-B1E2-0BF55D105E2E}, version: 7.1, package: IPIPInstallerX64

      [3508:41B4][2017-12-27T07:01:22]i301: Applying execute package: IPIPInstallerX64, action: Install, path: C:\ProgramData\Package Cache\{BDB21711-3628-4159-B1E2-0BF55D105E2E}v7.1\IntelProductImprovementProgramInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'

      [3818:46A4][2017-12-27T07:01:23]i319: Applied execute package: IPIPInstallerX64, result: 0x0, restart: None

      [3508:41B4][2017-12-27T07:01:23]i325: Registering dependency: {35fa0dcf-eda2-402b-b1f0-64973bb1938a} on package provider: {BDB21711-3628-4159-B1E2-0BF55D105E2E}, package: IPIPInstallerX64

      [3508:41B4][2017-12-27T07:01:23]i323: Registering package dependency provider: {7DD6E919-08EA-42F5-87D7-7F86CDB2E745}, version: 2.1.03392, package: DCAInstaller

      [3508:41B4][2017-12-27T07:01:23]i301: Applying execute package: DCAInstaller, action: Install, path: C:\ProgramData\Package Cache\{7DD6E919-08EA-42F5-87D7-7F86CDB2E745}v2.1.03392\w_sur_p_2.1.0.03392_sursvc_qh.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'

      [3818:46A4][2017-12-27T07:01:33]i319: Applied execute package: DCAInstaller, result: 0x0, restart: None

      [3508:41B4][2017-12-27T07:01:33]i325: Registering dependency: {35fa0dcf-eda2-402b-b1f0-64973bb1938a} on package provider: {7DD6E919-08EA-42F5-87D7-7F86CDB2E745}, package: DCAInstaller

      [3508:41B4][2017-12-27T07:01:33]i323: Registering package dependency provider: {46267326-17DC-4A08-94BB-0FB32E31ACC2}, version: 3.1.1.2, package: DriverUpdateUtilityInstaller

      [3508:41B4][2017-12-27T07:01:33]i301: Applying execute package: DriverUpdateUtilityInstaller, action: Install, path: C:\ProgramData\Package Cache\{46267326-17DC-4A08-94BB-0FB32E31ACC2}v3.1.1.2\Intel Driver and Support Assistant Installer.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'

      [3508:41B4][2017-12-27T07:01:47]e000: Error 0x80070643: Failed to install MSI package.

      [3508:41B4][2017-12-27T07:01:47]e000: Error 0x80070643: Failed to execute MSI package.

      [3818:46A4][2017-12-27T07:01:47]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [3818:46A4][2017-12-27T07:01:47]i319: Applied execute package: DriverUpdateUtilityInstaller, result: 0x80070643, restart: None

      [3818:46A4][2017-12-27T07:01:47]e000: Error 0x80070643: Failed to execute MSI package.

      [3508:41B4][2017-12-27T07:01:47]i318: Skipped rollback of package: DriverUpdateUtilityInstaller, action: Uninstall, already: Absent

      [3818:46A4][2017-12-27T07:01:47]i319: Applied rollback package: DriverUpdateUtilityInstaller, result: 0x0, restart: None

      [3508:41B4][2017-12-27T07:01:47]i329: Removed package dependency provider: {46267326-17DC-4A08-94BB-0FB32E31ACC2}, package: DriverUpdateUtilityInstaller

      [3508:41B4][2017-12-27T07:01:47]i351: Removing cached package: DriverUpdateUtilityInstaller, from path: C:\ProgramData\Package Cache\{46267326-17DC-4A08-94BB-0FB32E31ACC2}v3.1.1.2\

      [3508:41B4][2017-12-27T07:01:47]i326: Removed dependency: {35fa0dcf-eda2-402b-b1f0-64973bb1938a} on package provider: {7DD6E919-08EA-42F5-87D7-7F86CDB2E745}, package DCAInstaller

      [3508:41B4][2017-12-27T07:01:47]i301: Applying rollback package: DCAInstaller, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'

      [3818:46A4][2017-12-27T07:02:32]i319: Applied rollback package: DCAInstaller, result: 0x0, restart: None

      [3508:41B4][2017-12-27T07:02:32]i329: Removed package dependency provider: {7DD6E919-08EA-42F5-87D7-7F86CDB2E745}, package: DCAInstaller

      [3508:41B4][2017-12-27T07:02:32]i351: Removing cached package: DCAInstaller, from path: C:\ProgramData\Package Cache\{7DD6E919-08EA-42F5-87D7-7F86CDB2E745}v2.1.03392\

      [3508:41B4][2017-12-27T07:02:32]i326: Removed dependency: {35fa0dcf-eda2-402b-b1f0-64973bb1938a} on package provider: {BDB21711-3628-4159-B1E2-0BF55D105E2E}, package IPIPInstallerX64

      [3508:41B4][2017-12-27T07:02:32]i301: Applying rollback package: IPIPInstallerX64, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'

      [3818:46A4][2017-12-27T07:02:32]i319: Applied rollback package: IPIPInstallerX64, result: 0x0, restart: None

      [3508:41B4][2017-12-27T07:02:32]i329: Removed package dependency provider: {BDB21711-3628-4159-B1E2-0BF55D105E2E}, package: IPIPInstallerX64

      [3508:41B4][2017-12-27T07:02:32]i351: Removing cached package: IPIPInstallerX64, from path: C:\ProgramData\Package Cache\{BDB21711-3628-4159-B1E2-0BF55D105E2E}v7.1\

      [3508:41B4][2017-12-27T07:02:32]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{35fa0dcf-eda2-402b-b1f0-64973bb1938a}, resume: None, restart: None, disable resume: No

      [3508:41B4][2017-12-27T07:02:32]i330: Removed bundle dependency provider: {35fa0dcf-eda2-402b-b1f0-64973bb1938a}

      [3508:41B4][2017-12-27T07:02:32]i352: Removing cached bundle: {35fa0dcf-eda2-402b-b1f0-64973bb1938a}, from path: C:\ProgramData\Package Cache\{35fa0dcf-eda2-402b-b1f0-64973bb1938a}\

      [3508:41B4][2017-12-27T07:02:32]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{35fa0dcf-eda2-402b-b1f0-64973bb1938a}, resume: None, restart initiated: No, disable resume: No

      [3818:46A4][2017-12-27T07:02:33]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

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