1 Reply Latest reply on Dec 27, 2017 4:55 PM by Intel Corporation

    Intel Assassin's Creed Origins promo key region lock

    Dark_based

      Hello,

          I bought an i7-7700k off of Amazon just a few days ago. yesterday, I received an email from Amazon about the promo and I redeemed the code via the Intel Software Starter pack. As soon as I received the code from the software Starter pack, I went to uplay to redeem the code, however, when I redeemed it, apparently the key does not work in my region. My uplay account was opened in Australia and I'm currently residing in Australia. is there any solution to this problem?

       

       

      problem.png

      Cheers,

      -dark

        • 1. Re: Intel Assassin's Creed Origins promo key region lock
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Dark_based


          Thank you for contacting Intel support, 

          I understand that you are having problems with the code provided to you since it shows as it does not support your region, I apologize for any inconvenience this may have caused. 

          Regarding this issue, it is actually handled by a different support team. I have escalated the case and you will be contacted shortly via e-mail so you can get the assistance you require.


          I hope you find this helpful.


          Regards, 
          David V