1 Reply Latest reply on Dec 29, 2017 12:48 PM by Intel Corporation

    x265 / HEVC hardware acceleration failing on NUC5i5RYH

    Streamerke

      Hi,

       

      I have been using my NUC since more than 2 years for playing media. I have been using primarily Kodi but also other software for playing my media. I ran into problems very recently. Basically no x265 / HEVC media can be played as it makes the player software crash, no matter what software is used: the standard Windows 10 one, Kodi, MPC-HC, VLC, ... so it definitely is not a software issue.

       

      I have been able to narrow down the problem to the driver that is provided by Intel. Basically if I disable hardware acceleration, the media plays fine. But this is not more than a workaround.

       

      As I was unsure earlier about what could be the cause of my problems I already did a clean reinstallation of Windows 10. However this did not solve the problem so I suspect the Intel drivers in combination with the recent Windows 10 updates (Fall Creators Update?) is the problem.

       

      Is this issue know here? Is there a solution?

       

      Regards