3 Replies Latest reply on Dec 27, 2017 2:29 PM by Intel Corporation

    Technologie de stockage intel rapid

    itema

      Bonjour tout le monde.

       

      Je viens d'acquérir un ordinateur tout neuf, un predator17.

      Lors de ma première utilisation, l'application technologie de stockage intel s'est ouvert et ma demander de cliquer sur créer un volume pour amélioré sécurité et performance.

       

      J'ai cliquer dessus et depuis mon disque de 1TO n'est plus visible dans Windows et cela fait une semaine que je ne trouve pas de solution.

       

      pourriez vous m'aider?

        • 1. Re: Technologie de stockage intel rapid
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hi : Thank you very much for contacting the Intel® Rapid Storage Technology communities. We will do our best to assist you with this scenario.
           
          In order to try to fix the problem, we need to access the control + “i” menu by taping those two keys when the laptop is starting up. Once you do that, you will need to set both hard drives to Non-RAID Disk and then the laptop should work just fine once again.
           
          Any further questions, please let me know.
           
          Regards,
          Alberto R
           

          • 2. Re: Technologie de stockage intel rapid
            itema

            Hello Alberto.

             

            Thanks to help me. But in my computer control+i no give me a menu for change raid to non raid disk. have you other solution for me please?

             

            in attached to picture to help you give me a good solution.

             

            Thank you.

             

            Bonjour Alberto,

             

            Merci pour ton aide, mais cette combinaison de touche contrôle+i ne fonctionne pas sur mon ordinateur.

             

            Aurais tu d'autres solutions pour moi s'il te plait ?

             

            En pièces jointe 2 images qui pourrons peut être t'aider à me donner la bonne solution.

             

            Merci encore.

            • 3. Re: Technologie de stockage intel rapid
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              : You are welcome. Thank you very much for providing that information.

              In regard to your inquiry, to confirm if there is another way to access that menu we recommend to get in contact directly with Acer, the manufacturer of the laptop, so they can provide further details on that subject:
              https://www.acer.com/ac/en/US/content/support

              Any questions, please let me know.

              Regards,
              Alberto R