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Thank you for joining the Rapid Storage Technology Community. I am sorry to hear you are having issues with this matter.
If you get a message saying "rebuilding RAID volume" leave the computer on until it completes the whole process.
Now, regarding your question below you will find the answers:
When a disk status shows "Incompatible" it means the following:
In order to make a disk a Member Disk and rebuild it, you have to do it within the Matrix Controller app. There should be an option to rebuild the RAID volume.
One more thing, if you set your disks to non-RAID the information will not be lost since this is a RAID 1 configuration.
Thank you Amy for taking time to read my message and provide useful information.
Yesterday I happened to have a chance to install a new server, which is also configured with RAID 1.
Since it's a new machine, there are no critical data on it, I can do some experiment. Here is what I did:
1. Replace one member disk (SATA 3, 1TB) with a SATA 2TB disk.
2. Windows Server 2016 started, and then IRSTe shows "performance degrade" and provide an option: "Rebuild disk". If you don't mind looking at Chinese, here is the screenshot:
3. Simply select the target disk and click "Rebuild" (重建) button, and get a cup of coffee. Done.
It's quite straightforward, nothing like the situation I encountered with another old machine (Windows Server 2003 with Intel Storage Manager 8.9, as described in my first post).
I still don't know how to rebuild a disk on that old machine, maybe try to buy a new hard disk that is exactly the same size and same brand.
If any luck, I'll post the result. Thanks again.
OK. I will.
> I still don't know how to rebuild a disk on that old machine, maybe try to buy a new hard disk that is exactly the same size and same brand.
OK, here I am, again, back to square one.
Yesterday I got a new hard disk from my colleague for replacing it with the RAID-1 member disk on that old server (OS: Windows Server 2003 R2).
I encountered exactly the same issue as described in my first post: I couldn't find any "Rebuild" action from Matrix Storage Manager.
Here is the tool I installed: https://downloadcenter.intel.com/download/17762/Intel-R-Matrix-Storage-Manager-V8-9-0-1023
I know, in the manual, it says I can just right click on the "non-member disk" and click "Rebuild on this disk". But really, I right clicked everywhere in this Matrix Storage Manager, there is no "rebuild" option.
If you've read my prior posts, you'll see I have tested with another newer machine, which has Windows Server 2016 and IRSTe installed, and it's quite easy to rebuild a non-RAID member disk.
Is there any other solution or workaround? Should I use the BIOS option ROM tool to rebuild it ? (but I cannot find any rebuild option from it, either).
I have important data on that disk, so I can't risk doing something might erase that disk.
Any suggestion would be much appreciated.
michael.tsai, I am sorry to hear that.
The thing is that none of the Intel® Rapid Storage versions support your chipset and operating system combination. So, my recommendation in this case is to connect your disks in your other computer, the one with Windows Server 2016 and proceed the re-build process there. Remember, that you do not need to boot from these disks, just connect them, rebuild and then connect them back to the computer.
So I can rebuild the disk on another newer machine? That sounds promising, and a brilliant idea I can never think of. Thank you so much!
Before trying your suggestion, I'll have to migrate all data from that disk to another machine. It takes time though, so I'll mark your reply as the answer now.