1 Reply Latest reply on Dec 20, 2017 7:30 AM by Intel Corporation

    Intel HD Graphics 4000 brightness issue


      Since I upgraded my Acer Aspire P3-171 with Intel HD Graphics 4000 from Windows 8.1 to Windows 10 I have an error with the brightness control function/brightness is on max/.The only way to fix that issue /to get back the brightness control / was to downgrade the Intel Video Driver to version VGA_Intel_9.17.10.2932_W8x64_A. That has worked before when I upgraded my PC with the latest version on Windows 1709. Now is not working again /I mean the brightness is only on max again / and if I try to downgrade the Intel Video Driver to the oldest version it gives me a error code 43 and this time I can’t get back the brightness control.

      I'd like to know if there is any effort from Intel to fix that issue.