This message was posted on behalf of Intel Corporation
Thank you for joining the Graphics Community. I am sorry to hear you are having issues with this matter.
I was unable to find the driver version you are referring in our download page, Downloads for Intel® HD Graphics 4000. This indicates that this specific driver could be from your computer manufacturer or Windows Updates. From my end, you could try the following version: Download Intel® Graphics Driver for Windows* [15.33] which is the latest for the Intel® HD Graphics 4000 graphics controller. Use this method for the installation: Manually Install an Intel® Graphics Driver in Windows® 10 and...