4 Replies Latest reply on Dec 27, 2017 6:50 AM by Intel Corporation

    Intel Dual Band Wireless 8260 causing BSOD in Win10

    rlamos1

      Hi, I have an 8260 wifi adapter.  I recently updated my drivers to the latest recommended version (20.10.2.2) using the Intel Driver and Support Assistant.  I experience BSOD's randomly on system boot up, maybe every 3 or so.  I did not have this problem prior to the update.  It hasn't caused me enough grief to roll back the driver update yet.  I see this same topic in earlier posts where someone had the same issue then stated it was resolved, but did not mention how so the thread was marked as "assumed resolved".  I am using Windows 10 version 1709 build 16299.125.

       

       

      Here is the debug of mini dump file.  It is flagging the Netwtw06.sys file as the probable cause.

       

      Microsoft (R) Windows Debugger Version 10.0.16299.91 AMD64

      Copyright (c) Microsoft Corporation. All rights reserved.

       

       

      Loading Dump File [C:\Windows\Minidump\121817-14046-01.dmp]

      Mini Kernel Dump File: Only registers and stack trace are available

       

      Symbol search path is: srv*

      Executable search path is:

      Windows 10 Kernel Version 16299 MP (8 procs) Free x64

      Product: WinNt, suite: TerminalServer SingleUserTS

      Built by: 16299.15.amd64fre.rs3_release.170928-1534

      Machine Name:

      Kernel base = 0xfffff801`06c87000 PsLoadedModuleList = 0xfffff801`06fe8ff0

      Debug session time: Mon Dec 18 23:33:33.871 2017 (UTC - 5:00)

      System Uptime: 0 days 14:57:58.635

      Loading Kernel Symbols

      ...............................................................

      ................................................................

      ................................................................

      .............................................

      Loading User Symbols

      Loading unloaded module list

      ......................

      *******************************************************************************

      *                                                                             *

      *                        Bugcheck Analysis                                    *

      *                                                                             *

      *******************************************************************************

       

      Use !analyze -v to get detailed debugging information.

       

      BugCheck 50, {ffff888c6a400000, 2, fffff80106df77ef, 2}

       

      *** WARNING: Unable to verify timestamp for Netwtw06.sys

      *** ERROR: Module load completed but symbols could not be loaded for Netwtw06.sys

       

      Could not read faulting driver name

      *** WARNING: Unable to verify timestamp for win32k.sys

      *** ERROR: Module load completed but symbols could not be loaded for win32k.sys

      Probably caused by : Netwtw06.sys ( Netwtw06+531eb9 )

       

      Followup:     MachineOwner

      ---------

       

      4: kd> !analyze -v

      *******************************************************************************

      *                                                                             *

      *                        Bugcheck Analysis                                    *

      *                                                                             *

      *******************************************************************************

       

      PAGE_FAULT_IN_NONPAGED_AREA (50)

      Invalid system memory was referenced.  This cannot be protected by try-except.

      Typically the address is just plain bad or it is pointing at freed memory.

      Arguments:

      Arg1: ffff888c6a400000, memory referenced.

      Arg2: 0000000000000002, value 0 = read operation, 1 = write operation.

      Arg3: fffff80106df77ef, If non-zero, the instruction address which referenced the bad memory

          address.

      Arg4: 0000000000000002, (reserved)

       

      Debugging Details:

      ------------------

       

       

      Could not read faulting driver name

       

      DUMP_CLASS: 1

       

      DUMP_QUALIFIER: 400

       

      BUILD_VERSION_STRING:  10.0.16299.125 (WinBuild.160101.0800)

       

      SYSTEM_MANUFACTURER:  Dell Inc.

       

      SYSTEM_PRODUCT_NAME:  Precision 7510

       

      SYSTEM_SKU:  06D9

       

      BIOS_VENDOR:  Dell Inc.

       

      BIOS_VERSION:  1.14.4

       

      BIOS_DATE:  07/28/2017

       

      BASEBOARD_MANUFACTURER:  Dell Inc.

       

      BASEBOARD_PRODUCT:  0RJHDG

       

      BASEBOARD_VERSION:  A00

       

      DUMP_TYPE:  2

       

      BUGCHECK_P1: ffff888c6a400000

       

      BUGCHECK_P2: 2

       

      BUGCHECK_P3: fffff80106df77ef

       

      BUGCHECK_P4: 2

       

      READ_ADDRESS: fffff8010707f380: Unable to get MiVisibleState

      Unable to get NonPagedPoolStart

      Unable to get NonPagedPoolEnd

      Unable to get PagedPoolStart

      Unable to get PagedPoolEnd

      ffff888c6a400000

       

      FAULTING_IP:

      nt!memcpy+af

      fffff801`06df77ef 660f7f41e0      movdqa  xmmword ptr [rcx-20h],xmm0

       

      MM_INTERNAL_CODE:  2

       

      CPU_COUNT: 8

       

      CPU_MHZ: a98

       

      CPU_VENDOR:  GenuineIntel

       

      CPU_FAMILY: 6

       

      CPU_MODEL: 5e

       

      CPU_STEPPING: 3

       

      CPU_MICROCODE: 6,5e,3,0 (F,M,S,R)  SIG: BA'00000000 (cache) BA'00000000 (init)

       

      CUSTOMER_CRASH_COUNT:  1

       

      DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

       

      BUGCHECK_STR:  AV

       

      PROCESS_NAME:  System

       

      CURRENT_IRQL:  0

       

      ANALYSIS_SESSION_HOST:  DET-4224

       

      ANALYSIS_SESSION_TIME:  12-18-2017 23:37:14.0507

       

      ANALYSIS_VERSION: 10.0.16299.91 amd64fre

       

      TRAP_FRAME:  ffffc3866d506d90 -- (.trap 0xffffc3866d506d90)

      NOTE: The trap frame does not contain all registers.

      Some register values may be zeroed or incorrect.

      rax=0000000000040000 rbx=0000000000000000 rcx=ffff888c6a400020

      rdx=000021809bb40000 rsi=0000000000000000 rdi=0000000000000000

      rip=fffff80106df77ef rsp=ffffc3866d506f28 rbp=0000000000000000

      r8=0000000000000000  r9=0000000000000800 r10=0000000000000001

      r11=ffff888c6a400000 r12=0000000000000000 r13=0000000000000000

      r14=0000000000000000 r15=0000000000000000

      iopl=0         nv up ei ng nz na pe nc

      nt!memcpy+0xaf:

      fffff801`06df77ef 660f7f41e0      movdqa  xmmword ptr [rcx-20h],xmm0 ds:ffff888c`6a400000=????????????????????????????????

      Resetting default scope

       

      LAST_CONTROL_TRANSFER:  from fffff80106e2a640 to fffff80106deb0e0

       

      STACK_TEXT: 

      ffffc386`6d506b08 fffff801`06e2a640 : 00000000`00000050 ffff888c`6a400000 00000000`00000002 ffffc386`6d506d90 : nt!KeBugCheckEx

      ffffc386`6d506b10 fffff801`06cf6777 : 00000000`00000002 ffff888c`6a400000 ffffc386`6d506d90 ffffc386`6d506cb0 : nt!MiSystemFault+0x116a20

      ffffc386`6d506bb0 fffff801`06df4c72 : 00000000`66b1b811 00000000`00000000 00000000`00000400 ffffcc08`efa761f8 : nt!MmAccessFault+0xae7

      ffffc386`6d506d90 fffff801`06df77ef : fffff801`0719105a 00000000`00040000 00000000`00000000 ffff888c`00000005 : nt!KiPageFault+0x132

      ffffc386`6d506f28 fffff801`0719105a : 00000000`00040000 00000000`00000000 ffff888c`00000005 ffff888c`49943970 : nt!memcpy+0xaf

      ffffc386`6d506f30 fffff801`07190df4 : 00000000`00040000 00000000`00040000 00000000`00c89848 ffffc386`6d507030 : nt!CcCopyBytesToUserBuffer+0x4a

      ffffc386`6d506f80 fffff801`06d30bbc : ffff888c`63016338 00000000`00000000 00000000`00040000 ffff888c`62782201 : nt!CcMapAndCopyFromCache+0x114

      ffffc386`6d507020 fffff80c`3cba25ee : ffffcc08`00000000 ffffcc08`00000001 ffff888c`00c89848 ffffcc08`00000000 : nt!CcCopyReadEx+0x12c

      ffffc386`6d5070b0 fffff80c`3cba4dff : 00000000`00c89848 ffffc386`6d507350 ffffcc08`eda0ebf0 ffffcc08`eda0ec48 : NTFS!NtfsCachedRead+0x182

      ffffc386`6d507120 fffff80c`3cba29b8 : ffff888c`49449b98 ffff888c`64c6eb40 00000000`00000010 ffffcc08`eda0ebf0 : NTFS!NtfsCommonRead+0x224f

      ffffc386`6d507320 fffff801`06cbf8d9 : ffff888c`66a8d010 ffff888c`64c6eb40 00000000`00000000 ffff888c`64c6ef70 : NTFS!NtfsFsdRead+0x1d8

      ffffc386`6d5073e0 fffff80c`3c208773 : ffff888c`64c6eb40 ffffc386`6d5074c0 ffffc386`6d5074d9 00000000`00000000 : nt!IofCallDriver+0x59

      ffffc386`6d507420 fffff80c`3c206db6 : ffffc386`6d5074b0 ffffbadd`6eb50f30 ffffbac4`46352001 ffffbac4`46358ff8 : FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x1a3

      ffffc386`6d507490 fffff801`06cbf8d9 : ffff888c`64c6eb40 fffff801`0718d020 ffffc980`00009040 fffff801`06d60982 : FLTMGR!FltpDispatch+0xb6

      ffffc386`6d5074f0 fffff801`0715455e : 00000000`00000000 ffff888c`49943970 ffff888c`64c6efb8 fffff801`070999c0 : nt!IofCallDriver+0x59

      ffffc386`6d507530 fffff801`07154f5a : 00000000`00000000 00000000`00000000 00000000`00000000 ffffc386`6d5077c0 : nt!IopSynchronousServiceTail+0x19e

      ffffc386`6d5075e0 fffff801`06df6553 : ffff888c`6a400000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtReadFile+0x68a

      ffffc386`6d5076d0 fffff801`06dee370 : fffff80c`3ea51eb9 fffff80c`3e9042c8 fffff80c`3e904270 fffff80c`3e904330 : nt!KiSystemServiceCopyEnd+0x13

      ffffc386`6d5078d8 fffff80c`3ea51eb9 : fffff80c`3e9042c8 fffff80c`3e904270 fffff80c`3e904330 fffff80c`3e904300 : nt!KiServiceLinkage

      ffffc386`6d5078e0 fffff80c`3e9042c8 : fffff80c`3e904270 fffff80c`3e904330 fffff80c`3e904300 ffffc386`6d507930 : Netwtw06+0x531eb9

      ffffc386`6d5078e8 fffff80c`3e904270 : fffff80c`3e904330 fffff80c`3e904300 ffffc386`6d507930 ffff888c`6a400000 : Netwtw06+0x3e42c8

      ffffc386`6d5078f0 fffff80c`3e904330 : fffff80c`3e904300 ffffc386`6d507930 ffff888c`6a400000 fffff801`00c89848 : Netwtw06+0x3e4270

      ffffc386`6d5078f8 fffff80c`3e904300 : ffffc386`6d507930 ffff888c`6a400000 fffff801`00c89848 00000000`00000000 : Netwtw06+0x3e4330

      ffffc386`6d507900 ffffc386`6d507930 : ffff888c`6a400000 fffff801`00c89848 00000000`00000000 00000000`00000000 : Netwtw06+0x3e4300

      ffffc386`6d507908 ffff888c`6a400000 : fffff801`00c89848 00000000`00000000 00000000`00000000 00000000`00000240 : 0xffffc386`6d507930

      ffffc386`6d507910 fffff801`00c89848 : 00000000`00000000 00000000`00000000 00000000`00000240 00000000`00000000 : 0xffff888c`6a400000

      ffffc386`6d507918 00000000`00000000 : 00000000`00000000 00000000`00000240 00000000`00000000 00000000`00000018 : 0xfffff801`00c89848

       

       

      THREAD_SHA1_HASH_MOD_FUNC:  3d6cde47e773f16403bbc07451cb0ace9284a31c

       

      THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  78dcc00d3f97a233bdd0137bb11dc4485eccc5ca

       

      THREAD_SHA1_HASH_MOD:  a748b77ec3bc3a3a63336300a46c45387f2d3225

       

      FOLLOWUP_IP:

      Netwtw06+531eb9

      fffff80c`3ea51eb9 33d2            xor     edx,edx

       

      FAULT_INSTR_CODE:  4489d233

       

      SYMBOL_STACK_INDEX:  13

       

      SYMBOL_NAME:  Netwtw06+531eb9

       

      FOLLOWUP_NAME:  MachineOwner

       

      MODULE_NAME: Netwtw06

       

      IMAGE_NAME:  Netwtw06.sys

       

      DEBUG_FLR_IMAGE_TIMESTAMP:  59fb46b2

       

      STACK_COMMAND:  .thread ; .cxr ; kb

       

      BUCKET_ID_FUNC_OFFSET:  531eb9

       

      FAILURE_BUCKET_ID:  AV_INVALID_Netwtw06!unknown_function

       

      BUCKET_ID:  AV_INVALID_Netwtw06!unknown_function

       

      PRIMARY_PROBLEM_CLASS:  AV_INVALID_Netwtw06!unknown_function

       

      TARGET_TIME:  2017-12-19T04:33:33.000Z

       

      OSBUILD:  16299

       

      OSSERVICEPACK:  125

       

      SERVICEPACK_NUMBER: 0

       

      OS_REVISION: 0

       

      SUITE_MASK:  272

       

      PRODUCT_TYPE:  1

       

      OSPLATFORM_TYPE:  x64

       

      OSNAME:  Windows 10

       

      OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

       

      OS_LOCALE: 

       

      USER_LCID:  0

       

      OSBUILD_TIMESTAMP:  2017-12-07 16:55:32

       

      BUILDDATESTAMP_STR:  160101.0800

       

      BUILDLAB_STR:  WinBuild

       

      BUILDOSVER_STR:  10.0.16299.125

       

      ANALYSIS_SESSION_ELAPSED_TIME:  1592

       

      ANALYSIS_SOURCE:  KM

       

      FAILURE_ID_HASH_STRING:  km:av_invalid_netwtw06!unknown_function

       

      FAILURE_ID_HASH:  {2101a6f1-56d4-96a1-954f-0b4ab4996965}

       

      Followup:     MachineOwner