4 Replies Latest reply on Jan 17, 2018 12:39 AM by Egyyys

    Intel i3-7100 HD 630 video issue on Asus EX-B250-V7

    Egyyys

      Hi,

       

      there is the video issue after installing Intel HD VGA driver (Version 22.20.16.4691) from Asus support page https://www.asus.com/Motherboards/EX-B250-V7/HelpDesk_Download/

       

      The capture of the screen looks following:

      Intel_HD_630.jpg

       

      Monitor is connected via HDMI interfaces, but screen issue doesn't depend on connection type. The same screen issue appears when connecting remotely via TeamViewer.

       

      After reverting to Microsoft Adapter Display Adapter screen looks clear:

      Microsoft_Basic_Adapter_driver.jpg

      OS: Windows 10 64-bit.

      BIOS and Intel ME updated to the Asus recommended.

       

      I tried to install Intel genuine HD video driver https://downloadcenter.intel.com/download/27355/Intel-Graphics-Driver-for-Windows-15-60-?product=97503, which is newer and tentatively could solve the graphics issue, but the system doesn't accept it.

      does_not_support.jpg

      Any suggestions how to solve the issue?

       

      Thank You!

       

      Egidijus